用户离世后谁在行动？数字遗存、幸存者诉求与死后治理
Who Acts When the User Is Gone? Digital Remains, Survivor Claims, and Post-Mortem Governance
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中文总结 AI 辅助
本研究通过分析800条Reddit帖子，探讨用户去世后数字遗存的治理问题，提出死后数字治理框架，以支持幸存者协调并限制不当访问。
中文摘要 AI 辅助
数字系统在账户持有人去世后继续管理账户、设备、数据和恢复渠道，使幸存者不得不通过围绕在世用户构建的机制来处理数字遗存。我们将死后数字治理视为一个涉及合作与争议工作的社会技术问题，重点关注用户离世后谁在行动、他们提出何种诉求，以及哪些障碍影响了恢复、保存、关闭和保护。我们对800条关于死后数字隐私与安全的Reddit帖子进行了内容分析，对帖子中的资产、行动者、行动、隐私紧张关系、访问障碍、政策缺口、情感背景和风险进行了编码。研究结果显示，手机/设备往往充当通往其他数字遗存的门户，社交关联行动者提出大多数诉求，而数据丢失成为核心危害。我们将这些发现综合为一个死后数字治理框架，用于设计支持幸存者协调的机制，同时按目的、资产、行动者和背景限制访问。
英文摘要
Digital systems continue to govern accounts, devices, data, and recovery channels after an account holder dies, leaving survivors to manage digital remains through mechanisms built around a living user. We examine post-mortem digital governance as a sociotechnical problem of cooperative and contested work, focusing on who acts when the user is gone, what claims they make, and what barriers shape recovery, preservation, closure, and protection. We conducted a content analysis of $800$ Reddit posts about post-mortem digital privacy and security, coding posts across assets, actors, actions, privacy tensions, access barriers, policy gaps, emotional contexts, and risks. Findings show that phones/devices often act as gateways to other digital remains, socially connected actors make most claims, and data loss emerges as a central harm. We synthesize these findings into a Post-Mortem Digital Governance Framework for designing mechanisms that support survivor coordination while limiting access by purpose, asset, actor, and context.
发表机构
- George Mason University（乔治梅森大学）
机构由 AI 辅助整理，请以论文原文为准。
