超越驾驶：通过体验中心设计构想未来自动驾驶汽车中的活动

中文摘要 AI 辅助

自动驾驶汽车（AVs）有望从根本上改变个人交通方式，为乘客提供从事各种非驾驶相关活动（NDRAs）的自由。然而，我们目前对人们在完全自动驾驶汽车（FAVs）中可能如何实际利用这段时间的理解仍然有限。传统研究方法在探索未来场景时，往往难以捕捉多样化出行环境和目的的影响。本文引入体验中心设计（ECD）作为一种方法，通过考察个人日常生活、特定出行情境以及他们在途中可能进行的活动之间的复杂联系，来研究FAVs中潜在的NDRAs。通过一项采用参与式技术的多阶段研究，这些技术促进了叙事构建和探索，包括日记研究、场景脚本编写和混合现实（MR）演绎，我们使参与者能够将推测性的未来场景植根于自身的生活经验中。这一过程产生了关于潜在NDRAs的偏好和行为的细致见解，以及其背后的主观意义和社会技术考量。我们的发现使我们不再将NDRAs视为孤立的“出行时间利用”实例，而是将其视为受出行前后情境深刻影响的相互关联活动的动态序列。我们的ECD方法在连接当前生活经验与未来场景方面的有效性对于揭示这些见解至关重要。最终，本研究将AVs重新概念化为主动调节人类活动和互动的复杂社会技术系统，暗示其在城市结构中的角色发生根本性转变。

英文摘要

Autonomous vehicles (AVs) are poised to fundamentally alter personal transportation, offering occupants the freedom to engage in various non-driving-related activities (NDRAs). However, our current understanding of how people might actually use this time in fully autonomous vehicles (FAVs) is limited. Traditional research methods often struggle to capture the influence of diverse travel circumstances and purposes when exploring future scenarios. This paper introduces experience-centered design (ECD) as an approach to investigate potential NDRAs within FAVs by examining the intricate connections between individuals' daily routines, specific travel contexts, and the activities they might undertake in transit. Through a multi-phase study employing participatory techniques that facilitated narrative construction and exploration, including diary studies, scenario scripting, and mixed reality (MR) enactments, we enabled participants to ground speculative future scenarios in their own lived experiences. This process yielded nuanced insights into preferences and behaviors concerning potential NDRAs, alongside the underlying subjective meanings and sociotechnical considerations. Our findings lead us to conceptualize NDRAs not as isolated instances of "travel time use," but as dynamic sequences of interrelated activities deeply shaped by pre- and post-journey contexts. The effectiveness of our ECD approach in bridging current lived experiences with future scenarios was crucial for uncovering these insights. Ultimately, this study reconceptualizes AVs as complex sociotechnical systems that actively mediate human activity and interaction, suggesting a fundamental shift in their role within the urban fabric.

发表机构

• Nanyang Technological University（南洋理工大学）
• Tsinghua University（清华大学）
• Singapore American School（新加坡美国学校）
• RMIT（皇家墨尔本理工大学）
• Wee Kim Wee School of Communication and Information, Nanyang Technological University（南洋大学魏金伟传播与信息学院）

机构由 AI 辅助整理，请以论文原文为准。