澳大利亚人如何使用ChatGPT:一项WildChat分析
How People Use ChatGPT in Australia: A WildChat Analysis
- University of Sydney(悉尼大学)
机构由 AI 辅助整理,请以论文原文为准。
AI总结:
本文通过分析WildChat中37,845段澳大利亚对话,发现其交互以行动和工作为导向,多语言使用且自我表达增多,并涉及本地机构,为本地AI评估和设计提供启示。
AI中文摘要:
生成式人工智能聊天机器人日益融入日常生活,然而大多数大规模研究描述的是全球模式。本文对WildChat(一个包含真实世界ChatGPT交互日志的公开数据集)进行了聚焦澳大利亚的分析。通过描述性分析和多层分类方案,我们分析了被识别为澳大利亚用户的37,845段对话,考察了语言多样性、工作相关性、交互意图、主题分布、轮流发言、时间变化、工作活动以及与澳大利亚相关的领域。我们的研究结果表明,澳大利亚子集具有强烈的行动导向和相对的工作导向,大多数交互被归类为“执行”,且多数对话被归类为与工作相关。该数据集还显示出多语言使用以及随时间推移自我表达内容的日益增多。与澳大利亚相关的对话经常涉及当地机构、法律、监管机构、教育系统、公司、文化参考和公共服务。最后,我们概述了对未来研究的启示,包括本地AI评估、多语言参与、情境感知设计以及对日常高风险领域的保障措施。
英文摘要:
Generative AI chatbots are increasingly embedded in everyday life, yet most large-scale studies describe global patterns. This paper presents an Australia-focused analysis of WildChat, a public dataset of real-world ChatGPT interaction logs. Using descriptive analysis and a multi-layer classification scheme, we analysed 37,845 conversations identified as Australian, examining language diversity, work relevance, interaction intent, topic distribution, turn-taking, temporal change, work activities, and Australia-related domains. Our findings show that the Australian subset is strongly action-oriented and comparatively work-oriented, with most interactions classified as doing and a majority of conversations classified as work-related. The dataset also shows multilingual use and a growing presence of self-expression over time. Australia-related conversations frequently invoke local institutions, laws, regulators, education systems, companies, cultural references, and public services. Finally, we outline implications for future research, including local AI evaluation, multilingual participation, context-aware design, and safeguards for everyday high-stakes domains.