发表机构
University of Waterloo; The Hong Kong University of Science and Technology; Georgia Institute of Technology（滑铁卢大学; 香港科技大学; 佐治亚理工学院）
机构由 AI 辅助整理，请以论文原文为准。AI 中文总结
本研究提出ATCion，一种基于图标的驾驶舱内视觉辅助工具，通过多阶段用户研究验证其设计原则，并证明其能提高复诵准确性、降低记忆负荷，且优于文本辅助工具，为未来多模态ATC通信提供设计启示。
AI 中文摘要
飞行员与空中交通管制（ATC）之间的有效通信对航空安全至关重要，但通过无线电进行的口头交流容易产生误解，尤其是在高工作负荷条件下。虽然驾驶舱内嵌入的视觉辅助工具有潜力增强ATC通信，但关于如何设计和集成此类辅助工具的知识仍然有限。我们开展了一项探索性的、以用户为中心的调查，研究名为ATCion的基于图标的视觉辅助工具的设计与集成，以支持驾驶舱内的ATC通信，该调查分为四个阶段，涉及22名飞行员和1名ATC管制员。本研究贡献了一套经过验证的ATC消息设计原则和视觉图标组件。在一项对比研究中，我们比较了ATCion、基于文本的视觉辅助工具和无视觉辅助工具，发现我们的设计提高了复诵准确性并减少了记忆负荷，且未对飞行操作产生负面影响；大多数参与者更倾向于选择ATCion而非基于文本的辅助工具，理由是它们清晰、认知成本低且可快速解读。此外，我们指出了将基于图标的辅助工具集成到未来多模态ATC通信系统中的意义和机会，以提高安全性和效率。
英文摘要
Effective communication between pilots and air traffic control (ATC) is essential for aviation safety, but verbal exchanges over radios are prone to miscommunication, especially under high workload conditions. While cockpit-embedded visual aids offer the potential to enhance ATC communication, little is known about how to design and integrate such aids. We present an exploratory, user-centered investigation into the design and integration of icon-based visual aids, named ATCion, to support in-cockpit ATC communication, through four phases involving 22 pilots and 1 ATC controller. This study contributes a validated set of design principles and visual icon components for ATC messages. In a comparative study of ATCion, text-based visual aids, and no visual aids, we found that our design improved readback accuracy and reduced memory workload, without negatively impacting flight operations; most participants preferred ATCion over text-based aids, citing their clarity, low cognitive cost, and fast interpretability. Further, we point to implications and opportunities for integrating icon-based aids into future multimodal ATC communication systems to improve both safety and efficiency.
Comments23 pages. To appear at UIST 2025 (The 38th Annual ACM Symposium on User Interface Software and Technology)
Journal refUIST 2025 (The 38th Annual ACM Symposium on User Interface Software and Technology)
