远程办公行为的整合性多维概念化：系统综述与扎根理论方法
An Integrative Multidimensional Conceptualization of Telework Behavior: A Systematic Review and Grounded Theory Approach
浏览论文内容
中文总结 AI 辅助
本研究通过系统综述和扎根理论，构建了远程办公行为的多维整合框架，识别六个维度、前因、结果及调节变量，并提出十四项可检验命题，为组织政策与干预提供指导。
中文摘要 AI 辅助
远程办公已迅速扩展，理解员工在此情境下所表现的行为变得相应重要。本研究开发了一个整合性概念框架，用以明确远程办公行为的多维本质。遵循PRISMA的系统文献综述识别出114篇综述文章，并采用建构主义扎根理论进行分析。研究识别出六个行为维度，涵盖绩效、沟通、环境、任务、政策及福祉行为。前因被归类为个体因素、工作特征、组织规范、技术因素和工作环境因素。结果被归类为工作满意度、生产力、离职率、健康与福祉、工作生活平衡及社会隔离。研究识别出三个情境调节变量，即远程办公模式、远程办公偏好以及文化与国家背景。十四项命题将这些类别联系起来，并作为可检验的主张而非既定发现提出，因为它们源自已发表的综述证据且尚未经过实证检验。该框架提出远程办公行为作为将远程工作条件转化为员工与组织结果的构念，并界定了可据此开发该构念测量工具的内容领域。它还指明了组织可以在哪些方面指导政策、培训与干预。
英文摘要
Telework has expanded rapidly, and understanding the behaviors employees enact under it has become correspondingly important. This study develops an integrative conceptual framework specifying the multidimensional nature of telework behavior. A systematic literature review following PRISMA identified 114 review articles, which were analyzed using constructivist grounded theory. Six behavioral dimensions were identified, covering performance, communication, environmental, task, policy, and well-being conduct. Antecedents were grouped into individual factors, job characteristics, organizational norms, technological factors, and work environment factors. Outcomes were grouped into job satisfaction, productivity, turnover, health and well-being, work-life balance, and social isolation. Three contextual moderators were identified, namely telework modality, telework preference, and cultural and national context. Fourteen propositions link these categories and are advanced as testable claims rather than established findings, since they are derived from published review evidence and have not been empirically tested. The framework proposes telework behavior as the construct through which the conditions of remote work are translated into employee and organizational outcomes, and it specifies a content domain from which measures of the construct can be developed. It also indicates where organizations can direct policy, training, and intervention.
发表机构
- Rawls College of Business, Texas Tech University（德克萨斯理工大学罗斯商学院）
- Amman Arab University（安曼阿拉伯大学）
机构由 AI 辅助整理，请以论文原文为准。
