AI 中文总结
本研究针对多元文化软件公司的Scrum Master角色，通过两阶段定性调查与数据分析，明确SM需求取决于团队规模（上限6人），指出软技能学习缺乏标准化流程，相关学习举措多基于员工自主行动。
AI 中文摘要
背景：敏捷开发方法论已被业界广泛采用，对敏捷相关岗位的经验型专业人员的需求持续居高不下。目标：本研究聚焦多元文化软件公司中Scrum Master（SM）角色的学习路径，探究该角色与团队规模的关联、职业路径的学习过程，以及企业如何监控软技能的发展。方法：本研究分两个阶段开展，包含两项定性调查（访谈研究），并对结果进行了定性与定量数据分析。结论：研究结果表明，对Scrum Master（SM）的需求取决于团队规模，本研究指出团队规模上限为6人；目前尚无针对软技能学习的标准化流程或衡量进展的指标，部分企业基于客户或团队反馈评估软技能，另有企业同时考虑两类反馈；诸多学习举措，尤其是针对SM角色软技能的学习举措，均基于员工的自主行动。本研究成果的正式版本发表于《Software Engineering and Advanced Applications》（SEAA 2025），收录于《Lecture Notes in Computer Science》第16083卷，由Springer于Cham出版，可在线查阅（DOI见相关链接）。
英文摘要
Context: Agile development methodology has been widely adopted by industry and the demand for experienced professionals in Agile-related roles is persistently high. Objectives: We focus on the learning path for a Scrum Master role in multicultural software companies and investigate the role in relation to team size, together with the learning process for a career path, and how companies monitor soft skills development. Method: We conducted our study in two phases, two qualitative surveys (interview studies) and performed a qualitative and quantitative data analysis of the results. Conclusions: Our results identified that the need for a Scrum Master (SM) depends on the size of the team, with our study indicating a six-member limit. There is no overall standardized process for soft skills learning or metrics to measure progress. Some companies measure soft skills based on feedback received from the client or from the team, and other companies are taking both types of feedback into consideration. Many learning initiatives, especially on soft skills for an SM role, were based on actions of the employees. The version of Record of this contribution is published in Software Engineering and Advanced Applications. SEAA 2025. Lecture Notes in Computer Science, vol 16083. Springer, Cham. and available online at: check DOI.
DOI：10.1007/978-3-032-04207-1_1
