AI 中文总结
本文结合IM实践与AV相关研究，阐述了AV IM演练的有效性要素，提供了不偏向特定公司的首创性AV IM演练框架，助力识别差距并提升应对AV事件的能力。
AI 中文摘要
事件管理（IM）在近几十年已发展为覆盖日益广泛的各类危险与系统。除了实际经验外，演练是开发有效IM计划的关键工具。作为企业弹性与运营准备的一部分，IM从业者设计演练以理解并构建高效、有效应对事件的能力。结合新兴交通技术自动驾驶汽车（AV）的研究与政策，以及已确立的IM实践，我们阐述了演练有效的要素，以及如何利用演练识别差距并开发能力。演练类型多样，包括研讨会、桌面推演、演习及全面演练。演练的每个阶段——准备、设置、引导、收尾与评估——相互关联，应推进演练目标。AV IM从业者可通过演练的质量、多样性与规模最大化成熟演练计划的效用。应对AV事件（从碰撞到自然灾害）的需求不可避免。本文基于AV独特的社会技术属性，将现有实践适配一系列框架，为AV IM演练提供首创性指导，且这些框架不偏向特定公司，可实现公司间与组织间协作。
英文摘要
Incident management (IM) has evolved over recent decades to cover an ever-expanding array of hazards and systems. Barring real-life experience, exercises are a key tool in developing an effective IM program. As part of enterprise resilience and operational readiness, IM practitioners design exercises to understand and build capabilities for efficiently and effectively responding to incidents. Combining research and policy on an emerging transportation technology, automated vehicles (AVs), with established practices for IM, we describe what makes exercises effective and how they can be used to identify gaps and develop capacity. A range of exercise types exist, from workshops, to tabletops, to drills, and to full-scale exercises. Every stage of an exercise - preparing, setting up, facilitating, closing, and assessing - is interconnected and should further the exercise's objectives. AV IM practitioners can maximize the utility of a mature exercise program through exercise quality, diversity, and volume. The need to respond to AV incidents, from collisions to natural hazards, is inevitable. This paper tailors existing practices to a series of frameworks, predicated on the unique socio-technical nature of AVs to provide first-of-its-kind guidance for AV IM exercises. Additionally, these frameworks are company-neutral to enable intercompany and inter-organization collaboration.
Comments32 pages, 3 figures
