欺骗模式作为一种社会技术现象：综述、分类与讨论
Deceptive Patterns as a Sociotechnical Phenomenon: Review, Catalog, and Discussion
AI总结：
本研究将欺骗模式表征为社会技术现象，通过系统综述和符号学框架分析，构建可自我解释的交互式目录，为用户和设计师提供知情认知，推动伦理界面设计。
AI中文摘要：
背景：欺骗模式是旨在误导用户或偏向特定利益的界面设计策略，会损害用户体验和伦理隐私原则。这些模式利用了人与技术交互中的不同问题，暴露了科学文献在其理解和作用机制方面存在的缺口。目的：本研究将欺骗模式表征为一种社会技术现象，整合了人类与技术维度，同时提供了一个可自我解释的交互式分类目录，以提高用户和设计师的认知。方法：为将欺骗模式表征为社会技术现象，本研究在计算机科学领域开展了系统文献综述，并应用符号学框架以整合方式分析和组织已识别模式的社会技术方面。结合启发式评估和焦点小组对交互式分类目录进行了探索性评估。结果：本研究在科学文献中识别出多种欺骗模式。分析显示，现有研究经常关注模式的特定方面，如类型学或影响，而未聚焦于社会技术问题。探索性评估表明，该可自我解释的目录实用且易用，有望为用户提供信息并提升其对欺骗模式存在及运作方式的认知。结论：本研究有助于形成对欺骗模式的知情理解，强调了整合人类与技术维度的方法的必要性。该可自我解释的目录是为相关主题提供信息并提升认知的有前景工具。通过揭示这些模式的风险和机制，本研究旨在提高用户和设计师对符合伦理的界面设计实践的认知。
英文摘要：
Background: Deceptive patterns are interface design strategies aimed at misleading users or favoring specific interests, compromising user experiences and ethical privacy principles. These patterns involve exploit different issues of the interaction between humans and technology, revealing gaps in the scientific literature regarding their understanding and working mechanisms. Purpose: This research characterizes deceptive patterns as a sociotechnical phenomenon, integrating human and technical dimensions while offering a self-explainable interactive catalog to raise awareness among users and designers. Methods: To characterize deceptive patterns as a sociotechnical phenomenon, a systematic literature review in Computer Science was conducted, and the Semiotic Framework was applied to analyze and organize the sociotechnical aspects of identified patterns in an integrated manner. An exploratory evaluation of the interactive catalog was conducted, combining heuristic evaluation and focus group. Results: The research identified multiple deceptive patterns in scientific literature. Analysis revealed that existing studies frequently addressed specific aspects of patterns, such as typologies or effects, and do not focus on sociotechnical issues. The exploratory evaluation suggested that the self-explainable catalog is useful and easy to use, with potential to inform users and promote awareness regarding the deceptive patterns existence and functioning. Conclusion: The study contributes to an informed understanding of deceptive patterns, highlighting the need for an approach that integrates human and technical dimensions. The self-explainable catalog is a promising tool to inform and promote awareness about the topic. By exposing the risks and mechanisms of these patterns, the research seeks to promote awareness among users and designers towards ethical interface design practices.
