期望、反弹、恢复与兴奋：模型发布如何塑造Reddit对对话式AI系统的认知
Expectation, Backlash, Recovery, and Excitement: How Model Releases Shape Reddit Perceptions of Conversational AI Systems
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中文总结 AI 辅助
该研究通过分析Reddit讨论发现，对话式AI系统的模型发布会动态影响用户认知，不同提供商的模型发布在情感表现与关注主题上存在明显差异，这类发布是面向用户的重要干预措施。
中文摘要 AI 辅助
对话式AI系统（CAIS）会通过模型发布、功能更新、安全干预及访问政策调整持续迭代，但用户认知常被视为静态快照。本文对Reddit讨论开展长期大规模分析，探究用户对不同提供商CAIS模型发布干预措施的认知，结合情感分类与主题概念分析，发现CAIS认知具有动态性且对干预敏感：Anthropic通过Claude Code及产品-模型适配呈现最清晰的积极发布态势；OpenAI围绕GPT-5与GPT-5.1表现出反弹-恢复动态；Grok-3受提供商身份与政治话语影响；DeepSeek-R1则兼具工程赞誉与审查、访问权限、可靠性方面的担忧。这些结果表明，模型发布并非单纯的技术更新，而是会重塑情感、期望与公共讨论的面向用户的干预措施。
英文摘要
Conversational AI systems (CAISes) continuously change through model releases, feature updates, safety interventions, and access-policy shifts, yet user perceptions are often studied as static snapshots. We conduct a long-term, large-scale analysis of Reddit discussions to examine how users perceive CAIS model release interventions across providers. By combining sentiment classification and thematic concept analysis, we show that CAIS perceptions are dynamic and intervention-sensitive. Anthropic exhibits the clearest positive release profile through Claude Code and product-model fit, OpenAI shows backlash-and-recovery dynamics around GPT-5 and GPT-5.1, Grok-3 is shaped by provider identity and political discourse, and DeepSeek-R1 combines engineering praise with concerns about censorship, access, and reliability. These findings show that model releases are not merely technical updates, but user-facing interventions that reshape sentiment, expectations, and public discussion.
发表机构
- Delft University of Technology（代尔夫特理工大学）
机构由 AI 辅助整理，请以论文原文为准。
