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技术照护:重构老年人在日常数字活动中的支持方式

Technology Caregiving: Reframing How Older Adults Are Supported in Everyday Digital Activities

Debaleena Chattopadhyay, Tasneem Mubashshira

arXiv 2608.23751首次发表:更新:

AI 中文总结

该研究提出技术照护的概念并构建四维度框架,系统综述3381条记录中符合标准的36篇文献,揭示技术照护兼具传统照护的负担性,且受数字系统变化及双方能力的显著影响。

AI 中文摘要

受数字化转型影响,支付账单、购物、出行管理等日常活动日益要求老年人使用数字系统。为完成这些数字日常生活活动(DADLs),老年人常依赖的帮助并非机构化、偶发且以产品为导向的IT支持,而是更具关系性、持续性且旨在维持其功能独立性的照护。我们将这种实践定义为技术照护,并引入一个从四个维度对其进行刻画的框架:支持的原因、提供者、发生时机及提供方式。应用该框架,我们系统综述了关于老年人在DADLs中获得支持的文献,从3381条独特记录中筛选出36篇符合纳入标准的文章。研究发现,技术照护与传统照护一样涉及负担,但它同时受到数字系统及其持续变化、技术照护者与老年人能力的显著影响。

英文摘要

Transformed by digitization, everyday activities-paying bills, shopping, managing transportation-increasingly require older adults to navigate digital systems. To accomplish these digital activities of daily living (DADLs), older adults often rely on help that looks less like IT support-institutional, episodic, and product-oriented-and more like caregiving: relational, ongoing, and aimed at preserving their functional independence. We argue that this practice is technology caregiving and introduce a framework characterizing it along four dimensions: why support is needed, who provides it, when it occurs, and how it is delivered. Applying this framework, we then systematically review the literature on how older adults are supported in DADLs. From 3,381 unique records, 36 articles met the inclusion criteria. Findings show that technology caregiving involves burden, like traditional care, but is distinctly shaped as much by digital systems and their constant change as by technology caregivers' and older adults' abilities.

论文原文

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