AI 中文总结
该研究通过三项实验及28天OpenAI研究发现，AI情感支持仅在被选择时更优，未被选择时也会改变偏好，对话涉及个人内容时更会使人远离人类联结。
AI 中文摘要
人们在寻求情感支持时日益面临一个新的决策：选择人类还是AI。现有研究中，AI的共情信息评分与人类相当或更优，但这些研究要么指定了支持来源，要么尊重了人们的选择。现实生活中，支持来源常与选择不符，人们想要某一来源却收到另一来源。三项实验（N=1951）中，参与者选择是否向人类或AI分享情感经历，随后被随机分配到相符或不相符的搭档组。仅在选择了AI的参与者中，AI支持的评分更优；然而无论是否相符，与AI互动都增加了再次选择它的意愿。在与OpenAI开展的为期28天的研究（N=981）中，日常对话会使偏好转向AI、远离人类，但仅当对话涉及个人内容时如此。因此，情感支持的选择具有路径依赖性，会逐步使人远离人类联结。
英文摘要
People increasingly face a novel decision when seeking emotional support: human or AI. In existing studies, AI's empathic messages are rated as well as or better than humans'. But these studies either assigned the support source or honored people's choice. In real life, support is often incongruent with choice, as people want one source and receive the other. Across three experiments (N = 1,951), participants chose whether to share an emotional experience with a human or an AI, then were randomly assigned to a congruent or incongruent partner. AI support was rated as superior only among those who had chosen it. Yet regardless of congruence, interacting with AI increased willingness to choose it again. In a 28-day study with OpenAI (N = 981), daily conversations shifted preferences toward AI and away from humans, but only when conversations turned personal. Emotional support choices are thus path-dependent, progressively redirecting away from human connection.
