先聊天，后担忧：工作场景下使用ChatGPT时的个人隐私感知研究
Chat First, Worry Later: Understanding Individuals' Privacy Perceptions Using ChatGPT in a Work Context
AI总结：
该研究通过对224名各行业用户的调查，分析了ChatGPT使用熟练度、隐私担忧、组织GenAI政策对用户使用ChatGPT的影响及相互作用，发现组织政策与隐私相关熟练度正相关，隐私担忧会降低使用频率和应用多样性。
AI中文摘要：
生成式人工智能（GenAI）工具如ChatGPT，可从海量文本数据中生成类人响应，正日益改变教育、医疗、IT等各领域的工作流程。然而，这种整合引发了隐私担忧，也对环境与个人的准备程度提出了疑问。为探究该问题，我们开展了一项用户研究，参与者N=224名，来自不同已将ChatGPT融入工作流程的就业领域。我们考察了ChatGPT使用熟练度、总体隐私担忧、组织的GenAI使用政策如何影响用户对ChatGPT的实际使用，以及这些因素间的相互作用。研究发现，组织政策与隐私相关的ChatGPT熟练度呈显著正相关，但整体熟练度较低；较高的隐私担忧会对ChatGPT的使用频率及应用多样性产生负面影响，尤其在无GenAI政策的组织用户中表现明显。
英文摘要：
Generative Artificial Intelligence (GenAI) tools like ChatGPT, which can generate human-like responses from vast amounts of textual data, are increasingly transforming work routines across various fields, including education, healthcare, and IT. This integration, however, raises privacy concerns and questions the readiness of both environments and individuals. To investigate this issue, we conducted a user study with $N=224$ participants from a range of different employment sectors that have integrated ChatGPT into their work routines. We examined how proficiency in the utilization of ChatGPT, general privacy concerns, and organizational policies for GenAI usage impact users' actual ChatGPT usage and how these factors interact. Our findings reveal organizational policies are significantly positively associated with privacy-related ChatGPT proficiency, however, the overall proficiency is low. Higher privacy concerns were found to negatively influence both the frequency of ChatGPT use and the diversity of its applications, especially among users in organizations without GenAI policies.
