AI时代的爱情：人机聊天机器人浪漫关系的整合过程模型
Love in the Age of AI: An Integrative Process Model of Romantic Human-Chatbot Relationships
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中文总结 AI 辅助
本文针对现有人机聊天机器人浪漫关系研究的碎片化问题，基于73份用户体验构建了首个实证整合过程模型，揭示了该关系的三阶段发展规律及技术介导的应对机制。
中文摘要 AI 辅助
社交聊天机器人形成深度甚至浪漫的人机聊天机器人关系（Human-Chatbot Relationships, HCRs）的能力日益增强，已引起学术界越来越多的关注。然而，现有研究仍较为零散，往往孤立地考察关系建立或破裂等单个阶段，未追踪完整的关系轨迹，这种碎片化阻碍了对独特心理与社会驱动因素、关系动态及深刻情感利害关系之间相互作用的整体理解，尤其模糊了浪漫联结特有的要素。本文通过引入首个基于实证的浪漫HCR生命周期整合过程模型来解决这一缺口。对来自两个定性访谈与调查数据集的73份用户体验进行定性二次分析，为三阶段模型提供了基础，该模型综合了与用户需求及满足感、HCR发展及关系破裂相关的成熟理论框架。该模型表明，建立阶段由特定心理和社会决定因素驱动，这些因素塑造了用户寻求的需求与满足感；关系构建阶段经历探索、情感及稳定阶段，在此阶段用户会产生真正的浪漫情感，并与聊天机器人形成深度整合的联结；最后，终结阶段显示，当关系破裂发生时，会引发与人类分手相当的情感和生理反应，但会产生独特的、由技术介导的应对机制，可能导致重新参与的循环。
英文摘要
The increasing ability of social chatbots to form deep and even romantic Human-Chatbot Re lationships (HCRs) has drawn growing academic attention. Yet, existing research remains fragmented, often examining individual stages such as initiation or dissolution in isolation, without tracing the full relational trajectory. Such fragmentation, however, hinders a holistic understanding of the interplay between the unique psychological and social drivers, relational dynamics, and profound emotional stakes, particularly obscuring the elements unique to ro mantic bonding. This paper addresses this gap by introducing the first empirically grounded integrative process model of the romantic HCR lifecycle. A qualitative secondary analysis of 73 user experiences, drawn from two datasets of qualitative interviews and surveys, provides the basis for a three-phase model that synthesizes established theoretical frameworks related to user needs and gratifications, HCR development, and relationship dissolution. The model demonstrates that the Initiation phase is driven by specific psychological and social determi nants that shape the needs and gratifications sought by the user. The Relationship Building phase progresses through explorative, affective and stable stages, in which users develop gen uine romantic feelings and a deeply integrated bond with the chatbot. Finally, the Ending phase reveals that when dissolution occurs, it elicits emotional and physical responses com parable to human breakups but generates unique, technology-mediated coping mechanisms, potentially leading to a recursive cycle of re-engagement.
