发表机构
Hunter College; The Graduate Center, City University of New York（亨特学院; 纽约市立大学研究生中心）
机构由 AI 辅助整理，请以论文原文为准。AI 中文总结
本文提出Pluralistic HRI框架，将人类多样性作为设计基础，整合多种要素指导社交机器人的包容性交互，以解决实际部署的社会复杂性问题，为多元社群中机器人的设计、评估与部署提供指导。
AI 中文摘要
社交机器人正被开发用于家庭、学校等将与多元用户交互的环境中。人机交互（HRI）研究常侧重自然交流、参与度、个性化及任务成功，但这些目标未完全解决实际部署的社会复杂性问题。本文提出Pluralistic HRI（多元化人机交互）框架，该框架将人类多样性作为基础设计考量，整合多元主义、公民对话、视角采择、共情、跨文化能力、文化谦逊及道德想象力，以指导具有包容性、适应性且符合伦理的交互。我们概述了Pluralistic HRI如何为多元人类社群中的设计、评估与部署提供指导。
英文摘要
Social robots are being developed for homes, schools, and other environments where they will interact with diverse users. While Human-Robot Interaction (HRI) research often emphasizes natural communication, engagement, personalization, and task success, these goals do not fully address the social complexity of real-world deployment. This paper proposes \emph{Pluralistic HRI}, a framework for designing social robots that treat human diversity as a foundational design concern. The framework brings together pluralism, civic dialogue, perspective-taking, empathy, intercultural competence, cultural humility, and moral imagination to guide inclusive, adaptive, and ethically grounded interaction. We outline how pluralistic HRI can inform design, evaluation, and deployment in diverse human communities.
CommentsAccepted to the Broadening the Users - A Cross-Disciplinary Roadmap for Social Humanoid Interaction (BU-SHI) Workshop at IEEE RO-MAN 2026
