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无人机事件中的组织与社会技术挑战:来自从业者焦点小组的证据

Organizational and Socio-Technical Challenges in UAV Incidents: Evidence from a Practitioner Focus Group

George Grispos, Joel Elson, Austin Doctor, Suat Cubukcu

arXiv 2608.06472首次发表:更新:

AI 中文总结

本研究通过对美UAV与反UAV从业者焦点小组的定性分析,识别出UAV事件响应中的多类关键挑战,将社会技术事件响应研究拓展至UAV领域,为强化该领域事件响应提供了从业者视角的洞察。

AI 中文摘要

无人驾驶航空器(Unmanned Aerial Vehicles,UAV)目前已广泛应用于商业、政府及娱乐领域,为事件响应与数字取证带来了新挑战。过往取证研究大多聚焦于从UAV系统中提取技术数据,却极少有实证研究考察现实场景中UAV事件的处理情况,或事件响应人员在应对过程中面临的挑战。为填补这一空白,本文报告了对来自美国工业界及政府机构的UAV与反UAV从业者开展的线下焦点小组研究结果。通过定性分析,识别出若干关键挑战,包括态势感知与空域可视性、报告碎片化及跨组织协调、取证与归因局限、法律与政策缺口,以及培训与运营能力不足。本研究将社会技术事件响应研究拓展至UAV领域,提供了由从业者驱动的UAV事件响应洞察,并凸显了强化该领域事件响应的机遇。

英文摘要

Unmanned Aerial Vehicles are now widely used across business, government, and recreational contexts, creating new challenges for incident response and digital forensics. While previous forensics research has largely focused on the extraction of technical data from UAV systems, minimal empirical work has examined how UAV incidents are handled in real-world settings or what challenges incident handlers face during this response. To address this gap, this paper reports findings from an in-person focus group with UAV and counter-UAV practitioners from industry and government organizations in the United States. Using qualitative analysis, several key challenges are identified, including situational awareness and airspace visibility, fragmented reporting and interorganizational coordination, forensic and attribution limitations, legal and policy gaps, and shortfalls in training and operational capacity. The research extends socio-technical incident response research to the UAV domain by providing practitioner-driven insight into UAV incident response and highlighting opportunities to strengthen incident response in this domain.

CommentsPaper presented at Thirty-second Americas Conference on Information Systems, Reno, USA

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