订单约束陪伴:职业游戏陪伴中情感劳动的实践
Order-Bound Companionship: The Practice of Emotional Labor in Professional Game Companionship
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中文总结 AI 辅助
基于中国背景探讨职业游戏陪伴这一数字劳动实践,通过访谈从业者,发现其采用“订单约束”机制,存在三方网络和身份流动性,为未来劳动治理及平台设计提供启示。
中文摘要 AI 辅助
平台零工经济中的劳动越来越多地涉及需要大量情感投入的关系型服务。本研究基于中国独特的社会文化和多平台背景,探讨了职业游戏陪伴这一未被充分研究的数字劳动实践。通过对22名游戏陪伴从业者的访谈,我们从微观层面分析了关系型零工如何处理亲密界限和利益相关者网络。我们发现陪伴者采用“订单约束”机制:在付费时段进行沉浸式深度表演,订单结束后完全情感抽离。我们还识别出一个以陪伴者为中心的三方网络,包括与客户基于场景的表演、竞争共生的同行关系以及与陪伴俱乐部的相互依存治理。此外,存在显著的身份流动性,个体经常在陪伴者、客户和俱乐部经营者角色之间转换。我们为未来劳动治理和亲密数字工作的平台设计提供了启示,明确考虑制度化界限和零工不断变化的心理需求。
英文摘要
Labor in platform gig economy increasingly involves services involving relationship that demand significant emotional investment. Grounded in China's unique socio-cultural and multi-platform context, this study explores professional game companionship, an under-explored digital labor practice. Through interviews with 22 game companionship practitioners, we used a micro-level perspective to relational gig work to analyze how workers navigate intimate boundaries and stakeholder networks. We found that companions adopt an "order-bound" mechanism: performing immersive deep acting during paid sessions, followed by complete emotional disengagement post-order. We also identified a tripartite companion-centric network featuring scenario-based performances with clients, competitive-symbiotic peer relations, and interdependent governance with companionship clubs. Furthermore, significant identity fluidity exists, with individuals frequently transitioning between companion, client, and club operator roles. We provide implications for future labor governance and platform designs for intimate digital work that explicitly account for institutionalized boundaries and gig workers' shifting psychological needs.