发表机构
Hochschule der Medien Stuttgart（斯图加特媒体大学）
机构由 AI 辅助整理，请以论文原文为准。AI 中文总结
研究在博物馆场景中，对有无情感模拟的安卓机器人安德里亚的接受度。通过设置三种实验条件，用扩展版TAM2问卷让参观者报告看法，发现前两种情感实现方式对参观者主观评价无积极影响。
AI 中文摘要
安卓机器人安德里亚第二次在德国一家公共博物馆连续六天自主与参观者对话。基于之前的定性结果，它现在能与参观者进行多语言对话。此次机器人配备了博物馆及周边展品的背景信息，声音稍显人工化但与设计相符。设置了三个实验条件：无情感模拟、由ChatGPT 4.1确定情感、用WASABI架构模拟情感动态。用扩展版TAM2问卷让73名参观者报告对安德里亚的看法。统计分析表明前两种情感实现方式对参观者主观评价无积极影响且在意识层面不可察觉。
英文摘要
For a second time, the android robot Andrea was set up at a public museum in Germany for six consecutive days to have conversations with visitors, fully autonomously. Building on previously gathered qualitative results, the robot was now capable of engaging in multi-lingual conversation with the visitors about the museum context. The robot was prepared with context information about the museum in general and its surrounding exhibits this time. The robot featured a slightly artificial sounding voice that was previously evaluated as congruent with its gender-ambiguous but very humanlike design. Three experimental conditions were implemented, in which either (1) the robot simulated no emotions, (2) the robots emotions were determined by ChatGPT 4.1, or (3) the WASABI emotion simulation architecture simulated the robot's emotion dynamics. An extended version of the TAM2 questionnaire was employed to let 73 visitors report on several factors of their opinion about the android robot Andrea after having experienced it. In result, the statistical analysis suggests that these first two approaches to implementing emotions into the chat architecture of our android robot Andrea did not yield any positive effects on the subjective evaluations by the visitors and were not detectable on a conscious level.
CommentsPresented at the ACM Intelligent Virtual Agents conference in 2026 (IVA2026)
