AI 中文总结
该研究将以人为本的人工智能指南与社会技术系统原则比较，通过纳入人工智能使用方面修订社会技术启发法，揭示社会技术系统持续演进等特征，指出透明度需系统各方实现，还表明合理设计组织和社会实践对利用人工智能很有前景。
AI 中文摘要
以人为本的人工智能（HCAI）指旨在对系统进行伦理导向设计的指南或原则。我们将HCAI指南与传统信息技术背景下出现的社会技术系统原则进行比较。该比较通过纳入人工智能使用方面对社会技术启发法进行了修订。比较表明持续演进是社会技术系统的基本特征，若自主协同行使，人类监督或干预以及随后对人工智能系统的应用会导致系统持续适应和重新设计。从社会技术角度看，透明度这一关键要求不仅要通过技术特性实现，还需整个系统包括人类参与者的贡献来达成。若不仅技术特性，组织和社会实践也以弥补人工智能缺点的方式进行社会技术设计，使用人工智能将大有可为。
英文摘要
Human-centered AI (HCAI) refers to guidelines or principles that aim on ethi-cally oriented design of systems. We compare HCAI- guidelines with princi-ples of socio-technical systems that emerged in the context of conventional in-formation technology. The comparison leads to a revision of socio-technical heuristics by including aspects of AI-usage. The comparison reveals that con-tinuous evolution is a basic characteristic of socio-technical systems, and that human oversight or interventions and the subsequent appropriation of AI-systems lead to continuous adaptation and re-design of the systems, if autono-my is collaboratively exercised. From a socio-technical point of view, the cru-cial requirement of transparency has not only to be fulfilled with technical fea-tures, but also by contributions of the whole system including human actors. It will be promising for using AI, if not only technical features, but organization-al and social practices are socio-technically designed in a way that compen-sates shortcomings of AI.
Comments15 pages, 3 tables
Journal refH. Degen, S. Ntoa (eds) (2024), Artificial Intelligence in HCI. Springer Nature Switzerland (pp 60-74)
DOI：10.1007/978-3-031-93415-5_10
