AI 中文总结
该论文基于文献和实例概述可干预性概念，提供分类法扩展干预范围，展示其对人类能力发展和技术改进的作用，强调探索干预效果对持续改进的关键意义，还为特定人工智能设计提供动力。
AI 中文摘要
基于文献和人工智能应用的实际例子，我们概述了可干预性的概念。这一现象无法通过紧急关机、变通方法或自动化系统重新配置来涵盖。可干预性在人工智能背景下体现了可控性、自主性、监督以及让人类参与其中的原则。我们提供了一种分类法，涵盖了一系列干预活动可能性，并根据用户脑力劳动进行区分。该分类法将干预范围从自动化过程的实时控制扩展到基于人工智能的离散案例相关决策，符合以人为本的人工智能理念。我们展示了可干预性一方面如何有助于人类能力的持续发展，另一方面如何通过人工智能重新配置促进技术改进。探索并共同思考干预效果作为组织实践的一部分是实现双方持续改进的关键。可干预性还为设计能自行实现干预并推动从干预到人工智能重新配置平稳过渡的人工智能提供了动力。
英文摘要
Based on the literature and several practical examples of possible AI applica-tions, we outline the concept of intervenability. This new phenomenon is not covered by emergency shutdowns, workarounds, or the reconfiguration of automated systems. Intervenability instantiates the principles of control-lability, autonomy, oversight, and keeping humans in the loop in the context of AI. We provide a taxonomy that encompasses a range of possibilities for intervening activities and differentiates them regarding the mental effort of the users. This taxonomy extends the scope of interventions from real-time control of automated processes to AI-based discrete case-related decision-making. This is in accordance with human-centered AI, which seeks to combine human strengths with the usage of AI. We demonstrate how inter-venability can potentially contribute to the ongoing development of human capabilities on the one hand and to further technical improvement by recon-figuration of AI on the other. Exploring and collaboratively reflecting on the effects of interventions as an integral part of organizational practices is key to enabling this continuous improvement on both sides. Intervenability also provides further momentum for the design of an AI that can help realize in-terventions on its own and advance a smooth transition from intervention to reconfiguration of the AI.
Comments24 Pages, 6 Figures
Journal refCoursaris, C.K., Beringer, J.,Léger. PM,Öz, B (eds) (2025) The Design of Human-Centered Artificial Intelligence for the Workplace. Progress in IS. Springer, Cham (pp 143-166)
DOI：10.1007/978-3-031-83512-4_9
