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arXiv 2607.04282cs.HCcs.CYcs.IR

搜索的新形态:对话式人工智能如何重新构建信息获取

The New Shape of Search: How Conversational AI Recomposes Information Seeking

Michael Iannelli, Alan Ai

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中文总结 AI 辅助

研究将对话助手插入信息获取过程后的变化,通过链接对话与搜索等重建完整过程,发现对话式人工智能改变信息获取形态,其过程分叉,受表达影响,还存在工作台使用等情况,且未取代搜索。

中文摘要 AI 辅助

经典模型将信息获取视为迭代觅食。本文研究插入对话助手后的情况,通过链接真实对话与搜索等重建完整过程,发现对话式人工智能改变信息获取形态而非量。其过程分叉,多数原地终止,约三分之一发展为多步旅程,受表达影响,还存在工作台使用情况,未取代搜索,验证罕见。

英文摘要

The familiar search journey begins with a query and moves outward into documents, and conversational AI is commonly imagined at its mouth: ask first, then click out. Linking captured prompts and responses to the same panelists' observed searches and pageviews, and reconstructing inactivity-defined cross-surface temporal sessions (standalone assistant surfaces; search-embedded AI such as AI Overviews and AI Mode is out of scope, since it co-occurs with the results page), we find the observed journeys more often run the other way. Content usually follows search but more often precedes assistant use. Within the same panelist, the paired difference-of-directions between the two anchors is +20.6 [19.9, 21.3] percentage points; it persists within every coarse destination-domain stratum we can observe (semantic task and task-stage matching remain unresolved), and every headline result replicates in a second, adjacent month. Search tends to anchor the front of the observed journey; assistants sit deeper inside it. Assistant sessions are also far more often self-contained. User-weighted, 34.1% [33.5, 34.7] of assistant-containing sessions show no observed external web step (AI-first 10.5% [10.2, 10.9], AI-last 18.3% [17.8, 18.7], bridge/interleaved 37.1% [36.5, 37.7]), against 19.5% [19.2, 19.8] contained for search-centered sessions of the same users, a within-user contrast of +13.0 [12.5, 13.6] percentage points. We call this difference recomposition: activity is distributed differently across dialogue, search, and browsing, without implying that assistant use caused the difference. Assistant-contained also does not mean resolved: timestamps alone cannot establish one task, satisfaction, or completion. The result is a cross-surface topology of the emerging search journey and a discipline for distinguishing observed containment from inferred resolution.

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