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arXiv 2606.10956cs.AIcs.CL

注意差距:前沿大语言模型能否通过标准化办公能力考试?

Mind the Gap: Can Frontier LLMs Pass a Standardized Office Proficiency Exam?

Microsoft Research(微软研究院)

Tengchao Lv, Dongdong Zhang, Jiayu Ding, Yilin Jia, Yuzhong Zhao, Yupan Huang, Wenshan Wu, Xiangyang Zhou, Shaohan Huang, Nan Yang, Li Dong, Lei Cui, Furu Wei

AI总结:

基于中国计算机等级考试(NCRE)的200个综合操作任务,评估7个前沿LLM在Word、Excel和PowerPoint自动化中的表现,发现单轮模型最高得分率36.6%,带执行反馈的智能体系统达68.8%,仍低于95.5%的社区参考分,表明可靠细粒度办公自动化仍是重大挑战。

摘要:

大语言模型(LLM)代理在计算机自动化领域的部署正在加速,但其在复杂、专业级生产力软件中的导航能力在很大程度上尚未得到测试。我们认为办公自动化是基准测试文档自动化能力的理想环境,因为它需要长期规划和推理、精确的参数配置以及多应用集成。为了量化这种能力,我们引入了一项基于中国国家计算机等级考试(NCRE)的评估,包含200个涵盖Word、Excel和PowerPoint的综合实践操作任务。每个任务根据7118个机器可评分标准按100分制评分,得分率(SR)表示这些任务中获得的平均评分百分比。我们对7个前沿LLM进行了基准测试,并观察到明显的局限性:单轮模型最高得分为36.6%。一个具有执行反馈、迭代修复和更广泛办公自动化访问权限的更强智能体系统达到了68.8%,但仍低于用作评分合理性检查的95.5%社区参考分。最终,我们的实验表明,尽管代码生成最近取得了进展,但对于当前的代码生成LLM和智能体系统来说,实现可靠的细粒度办公文档自动化仍然是一个重大挑战。

英文摘要:

The deployment of Large Language Model (LLM) agents for computer automation is accelerating, yet their ability to navigate complex, professional-grade productivity software is largely untested. We argue that Office automation is an ideal environment for benchmarking document-automation capability, as it requires long-horizon planning and reasoning, precise parameter configuration, and multi-application integration. To quantify this capability, we introduce an evaluation based on China's National Computer Rank Examination (NCRE), featuring 200 comprehensive practical-operation tasks across Word, Excel, and PowerPoint. Each task is scored on a 100-point rubric scale using 7,118 machine-gradable criteria, and Score Rate (SR) denotes the mean percentage of rubric points earned across these tasks. We benchmark 7 frontier LLMs and observe stark limitations: single-turn models score a maximum of 36.6%. A stronger agentic system with execution feedback, iterative repair, and broader Office automation access reaches 68.8%, but remains below the 95.5% community-reference score used as a scoring sanity check. Ultimately, our experiments demonstrate that despite recent advancements in code generation, achieving reliable fine-grained Office document automation remains a significant challenge for current code-generating LLM and agent systems.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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