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arXiv 2605.17194cs.HCcs.CY

为共在而设计:对话人机交互中的存在而不成为

Designing for Being-With: Presence Without Personhood in Conversational Human-AI Interaction

Hector Michael Fried, Robin Hill

AI总结:

本文探讨了在对话人机交互中如何通过设计实现存在而不成为,提出了一种有界限的关系存在概念,强调关系连贯性、诚实的界限和可问责的退出,而非最大化存在作为性能目标。

摘要:

对话AI系统越来越多地通过语言流畅性、情感镜像和跨交互的连续性来生成社会存在。尽管这些特性可以促进参与,但它们也可能会产生关系过度延伸的风险,特别是在护理相关的情境中,用户可能会将流畅的系统解释为富有同理心、有能力或有权威的。本文主张一种设计替代方案:共在而不成为。基于一项涉及设计、部署和反思分析的研习-设计研究和设计民族志项目,本文引入了有界限的关系存在的概念。有界限的存在支持关注、连续性和响应性,同时明确避免对人hood、治疗权威或人类等同的主张。存在被重新定义为一种可设计的互动质量,可以调节、限制并有意撤回,而不是作为性能目标最大化。本文的贡献不是部署的临床系统,而是一组设计原则,用于塑造对话人机交互中的关系互动,强调关系连贯性、诚实的界限和可问责的退出。

英文摘要:

Conversational AI systems increasingly generate social presence through linguistic fluency, emotional mirroring, and continuity across interactions. While these qualities can support engagement, they also risk relational overreach-particularly in care-adjacent contexts where users may interpret fluent systems as empathic, competent, or authoritative. This position paper argues for a designerly alternative: being-with without becoming. Drawing on a program of research-through-design and design ethnography involving the design, deployment, and reflective analysis of conversational agents across public, educational, cultural, and care-adjacent settings, the paper introduces the concept of bounded relational presence. Bounded presence supports attentiveness, continuity, and responsiveness while explicitly avoiding claims of personhood, therapeutic authority, or human equivalence. Presence is reframed as a designable interaction quality that can be tuned, constrained, and deliberately withdrawn, rather than maximized as a performance goal. The contribution is not a deployed clinical system, but a set of designerly principles for shaping relational interaction in conversational HRI that emphasize relational coherence, honesty of limits, and accountable withdrawal.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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