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arXiv 2602.18352cs.HCcs.CRcs.SE
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通过开源大语言模型进行定性编码分析:一项用户研究与设计建议

Qualitative Coding Analysis through Open-Source Large Language Models: A User Study and Design Recommendations

Technological University Dublin(都柏林理工大学);National Economics University(越南国立经济大学);University College Dublin(都柏林大学学院);Foreign Trade University(对外贸易大学)

Tung T. Ngo, Dai Nguyen Van, Anh-Minh Nguyen, Phuong-Anh Do, Anh Nguyen-Quoc

AI总结:

本文提出ChatQDA,一个基于开源LLMs的本地化定性分析工具,通过用户研究发现其在隐私保护和解释一致性方面的挑战,并提出设计建议以提升信任度。

摘要:

定性数据分析是一项劳动密集型任务,然而商业大语言模型(LLMs)所伴随的隐私风险往往使其无法用于敏感研究。为此,我们引入了ChatQDA,一个由开源LLMs驱动的本地化框架,旨在实现隐私保护的开放编码。我们的混合方法用户研究发现,尽管参与者对系统的易用性和感知效率评价较高,但他们表现出“条件信任”,认为该工具在表面提取方面有价值,但对其解释的细微差别和一致性表示质疑。此外,尽管本地部署在技术上是安全的,参与者仍报告了关于数据保护的认知不确定性,表明不可见的安全措施不足以建立信任。我们最后提出了针对本地优先分析工具的设计建议,这些工具应优先考虑可验证的隐私和方法学严谨性。

英文摘要:

Qualitative data analysis is labor-intensive, yet the privacy risks associated with commercial Large Language Models (LLMs) often preclude their use in sensitive research. To address this, we introduce ChatQDA, an on-device framework powered by open-source LLMs designed for privacy-preserving open coding. Our mixed-methods user study reveals that while participants rated the system highly for usability and perceived efficiency, they exhibited "conditional trust", valuing the tool for surface-level extraction while questioning its interpretive nuance and consistency. Furthermore, despite the technical security of local deployment, participants reported epistemic uncertainty regarding data protection, suggesting that invisible security measures are insufficient to foster trust. We conclude with design recommendations for local-first analysis tools that prioritize verifiable privacy and methodological rigor.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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