如果你非常聪明，没人会知道你已经用过了：职场中发展生成式AI素养的社会动态
"If You're Very Clever, No One Knows You've Used It": The Social Dynamics of Developing Generative AI Literacy in the Workplace
AI总结：
研究探讨职场中知识工作者如何通过社会动态发展生成式AI素养，发现隐藏AI使用痕迹可验证专业能力，但影响知识共享与透明度，提出促进开放对话和协作学习以提升AI素养。
摘要：
生成式AI工具正在迅速改变知识工作，使AI素养成为组织的关键优先事项。然而，关于AI素养的研究缺乏对知识工作者如何受职场社会动态影响而形成GenAI素养信念以及如何在这些环境中应用GenAI工具的实证洞察。为填补这一空白，我们对19名来自多个行业的知识工作者进行了深入访谈，探讨他们在真实职业情境中如何发展GenAI能力。我们发现，虽然同事的知识共享支持学习，但能够去除表明使用GenAI的线索被视为对领域专业知识的验证。这些行为最终减少了通过知识共享学习的机会，并削弱了透明度。为了推进职场AI素养，我们主张促进开放对话，增加用户生成知识的可见性，并更强调协作学习的好处，以应对快速的技术发展。
英文摘要：
Generative AI (GenAI) tools are rapidly transforming knowledge work, making AI literacy a critical priority for organizations. However, research on AI literacy lacks empirical insight into how knowledge workers' beliefs around GenAI literacy are shaped by the social dynamics of the workplace, and how workers learn to apply GenAI tools in these environments. To address this gap, we conducted in-depth interviews with 19 knowledge workers across multiple sectors to examine how they develop GenAI competencies in real-world professional contexts. We found that, while knowledge sharing from colleagues supported learning, the ability to remove cues indicating GenAI use was perceived as validation of domain expertise. These behaviours ultimately reduced opportunities for learning via knowledge sharing and undermined transparency. To advance workplace AI literacy, we argue for fostering open dialogue, increasing visibility of user-generated knowledge, and greater emphasis on the benefits of collaborative learning for navigating rapid technological developments.
机构、总结、中文摘要均由AI分析而来，可能存在错误，请以论文正文为准。
