文化提示提高了GPT生成治疗回应的共情力和文化适应性
Cultural Prompting Improves the Empathy and Cultural Responsiveness of GPT-Generated Therapy Responses
AI总结:
本研究通过文化提示技术提升GPT生成治疗回应的文化适应性和共情力,为多样化人群的AI治疗干预提供改进方案。
摘要:
基于大型语言模型(LLM)的对话代理为心理健康支持提供了有前途的解决方案,但缺乏对多样化人群的文化适应性。本研究评估了文化提示在提高LLM生成治疗回应的文化适应性和感知共情方面的有效性。通过随机对照试验,我们比较了带有和不带有文化提示的GPT-4o和DeepSeek-V3的回应。36名参与者对输入-回应对进行了评估,评估内容包括文化适应性(能力与相关性)和感知共情。结果显示,文化提示显著提高了GPT-4o在所有维度上的表现,其中带有文化提示的GPT-4o最受青睐,而DeepSeek-V3回应的改进不显著。中介分析揭示,文化提示通过提高文化适应性来增强共情。本研究证明了基于提示的技术可以有效提高LLM生成治疗回应的文化适应性,突显了在向文化上和语言上多样化的人群提供共情的AI治疗干预时文化适应性的重要性。
英文摘要:
Large Language Model (LLM)-based conversational agents offer promising solutions for mental health support, but lack cultural responsiveness for diverse populations. This study evaluated the effectiveness of cultural prompting in improving cultural responsiveness and perceived empathy of LLM-generated therapeutic responses for Chinese American family caregivers. Using a randomized controlled experiment, we compared GPT-4o and Deepseek-V3 responses with and without cultural prompting. Thirty-six participants evaluated input-response pairs on cultural responsiveness (competence and relevance) and perceived empathy. Results showed that cultural prompting significantly enhanced GPT-4o's performance across all dimensions, with GPT-4o with cultural prompting being the most preferred, while improvements in DeepSeek-V3 responses were not significant. Mediation analysis revealed that cultural prompting improved empathy through improving cultural responsiveness. This study demonstrated that prompt-based techniques can effectively enhance the cultural responsiveness of LLM-generated therapeutic responses, highlighting the importance of cultural responsiveness in delivering empathetic AI-based therapeutic interventions to culturally and linguistically diverse populations.
机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。