arXiv 2505.241952026-01-17cs.HCcs.CL

WikiGap: 通过揭示英语维基百科与其他语言版本之间的知识空白促进知识公平

WikiGap: Promoting Epistemic Equity by Surfacing Knowledge Gaps Between English Wikipedia and other Language Editions

University of British Columbia（不列颠哥伦比亚大学）；Vector Institute for AI（人工智能向量研究所）；Simon Fraser University（西蒙弗雷泽大学）；University of Toronto（多伦多大学）

Zining Wang, Yuxuan Zhang, Dongwook Yoon, Nicholas Vincent, Farhan Samir, Vered Shwartz

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AI总结：

WikiGap通过揭示英语维基百科与其他语言版本之间的知识空白，提升不同语言版本之间的知识公平性。

摘要：

拥有比其他语言版本多11倍的页面浏览量，英语维基百科在相对于其他语言版本的知识获取方面占据主导地位。读者倾向于认为英语维基百科是所有语言版本的集合，导致许多人即使他们的主要语言不是英语，也更倾向于选择它。然而，其他语言版本包含根植于各自文化和社会环境的互补事实，这些事实在英语维基百科中被边缘化。虽然维基百科的用户界面通过其跨语言链接（ILL）系统允许在不同语言版本之间切换，但并未向读者展示其他语言版本包含有价值、互补的信息。我们提出了WikiGap系统，该系统在英语维基百科的界面中揭示来自其他维基百科的互补事实。具体而言，通过结合一种最近的多语言信息缺口发现方法和以用户为中心的设计，WikiGap使用户能够访问法语、俄语和中文维基百科的互补信息。在一项混合方法研究（n=21）中，WikiGap显著提高了事实查找的准确性，减少了任务时间，并相对于维基百科当前基于ILL的导航系统获得了32分更高的可用性评分。参与者报告说，他们对非英语版本中互补信息的可用性有了更高的意识，并重新考虑了英语维基百科的完整性。WikiGap因此为不同语言版本之间的知识公平改进铺平了道路。

英文摘要：

With more than 11 times as many pageviews as the next largest edition, English Wikipedia dominates global knowledge access relative to other language editions. Readers are prone to assuming English Wikipedia as a superset of all language editions, leading many to prefer it even when their primary language is not English. Other language editions, however, comprise complementary facts rooted in their respective cultures and media environments, which are marginalized in English Wikipedia. While Wikipedia's user interface enables switching between language editions through its Interlanguage Link (ILL) system, it does not reveal to readers that other language editions contain valuable, complementary information. We present WikiGap, a system that surfaces complementary facts sourced from other Wikipedias within the English Wikipedia interface. Specifically, by combining a recent multilingual information-gap discovery method with a user-centered design, WikiGap enables access to complementary information from French, Russian, and Chinese Wikipedia. In a mixed-methods study (n=21), WikiGap significantly improved fact-finding accuracy, reduced task time, and received a 32-point higher usability score relative to Wikipedia's current ILL-based navigation system. Participants reported increased awareness of the availability of complementary information in non-English editions and reconsidered the completeness of English Wikipedia. WikiGap thus paves the way for improved epistemic equity across language editions.

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