探索同步小组环境中的协作生成式人工智能代理： eliciting团队感知和未来工作设计考虑
Exploring Collaborative GenAI Agents in Synchronous Group Settings: Eliciting Team Perceptions and Design Considerations for the Future of Work
AI总结：
本文探讨了协作生成式人工智能代理在同步小组环境中的应用，通过实证研究揭示了团队感知和设计考虑，旨在提升团队协作与问题解决能力。
摘要：
尽管生成式人工智能（GenAI）在工作场所的采用正在增加，但当前的工具主要是为个人使用而设计的。先前的研究确立了这些工具在实现共享目标时增强个人创造力和生产力的潜力；然而，我们还不知道如何最好地考虑小组工作和团队动态的细微差别，当在工作环境中部署GenAI时。在本文中，我们通过一项探索性研究来调查协作GenAI代理在同步小组环境中增强团队合作的潜力，该研究涉及25名来自6个团队的专业人士，参与了推测性设计工作坊和后续的个别访谈。我们的工作坊包括一个混合现实原型来模拟具身的协作GenAI代理，能够积极地参与小组讨论。我们的发现表明，如果设计得当，协作GenAI代理提供了增强团队问题解决能力的宝贵机会，通过挑战群体思维、弥合沟通差距和减少社交摩擦。然而，团队整合GenAI代理的意愿取决于其在多个个人、团队和组织因素上的感知适应性。我们概述了围绕代理表示、社会显著性和参与的关键设计张力，并突出了空间和沉浸式技术可能为调节GenAI对团队结果的影响以及在增强和自主之间取得平衡所提供的机会。
英文摘要：
While generative artificial intelligence (GenAI) is finding increased adoption in workplaces, current tools are primarily designed for individual use. Prior work established the potential for these tools to enhance personal creativity and productivity towards shared goals; however, we don't know yet how to best take into account the nuances of group work and team dynamics when deploying GenAI in work settings. In this paper, we investigate the potential of collaborative GenAI agents to augment teamwork in synchronous group settings through an exploratory study that engaged 25 professionals across 6 teams in speculative design workshops and individual follow-up interviews. Our workshops included a mixed reality provotype to simulate embodied collaborative GenAI agents capable of actively participating in group discussions. Our findings suggest that, if designed well, collaborative GenAI agents offer valuable opportunities to enhance team problem-solving by challenging groupthink, bridging communication gaps, and reducing social friction. However, teams' willingness to integrate GenAI agents depended on its perceived fit across a number of individual, team, and organizational factors. We outline the key design tensions around agent representation, social prominence, and engagement and highlight the opportunities spatial and immersive technologies could offer to modulate GenAI influence on team outcomes and strike a balance between augmentation and agency.
机构、总结、中文摘要均由AI分析而来，可能存在错误，请以论文正文为准。
