arXivDaily arXiv每日学术速递 周一至周五更新
​通知:联邦节假日调休:哥伦布日 / 原住民日(Columbus Day / Indigenous Peoples' Day),今日(13日)无更新。
arXiv 2504.12313cs.CLcs.HC

探索人格特质对对话推荐系统的影响:基于大语言模型的模拟研究

Exploring the Impact of Personality Traits on Conversational Recommender Systems: A Simulation with Large Language Models

Chinese University of Hong Kong(香港中文大学);National University of Singapore(新加坡国立大学);Singapore Management University(新加坡管理大学);Hong Kong Baptist University(香港浸会大学);Huazhong University of Science and Technology(华中科技大学)

Xiaoyan Zhao, Yang Deng, Wenjie Wang, Hongzhan lin, Hong Cheng, Rui Zhang, See-Kiong Ng, Tat-Seng Chua

AI总结:

针对人格特质对对话推荐系统结果的影响问题,提出基于LLM的人格感知用户模拟系统PerCRS,通过带定制化人格的用户智能体与具说服能力的系统智能体模拟真实交互,实验验证LLMs可生成符合特质的用户响应并推动系统动态调整策略,为该领域提供实证见解。

摘要:

对话推荐系统(CRSs)通过多轮交互为用户提供个性化推荐。大语言模型(LLMs)的出现使交互更自然动态,进一步增强了这类系统。但人格特质如何影响对话推荐结果仍是关键挑战——心理学证据表明人格特质会影响用户交互行为。为此,我们提出基于LLM的人格感知用户模拟对话推荐系统(PerCRS):用户智能体可生成定制化人格特质与偏好,系统智能体具备说服能力,以模拟CRSs中的真实交互。我们采用多维度评估确保鲁棒性,并从用户和系统双视角开展广泛分析。实验结果显示,最先进的LLMs能有效生成符合指定人格特质的多样化用户响应,促使CRSs动态调整推荐策略。本研究为理解人格特质对对话推荐系统结果的影响提供了实证见解。

英文摘要:

Conversational Recommender Systems (CRSs) engage users in multi-turn interactions to deliver personalized recommendations. The emergence of large language models (LLMs) further enhances these systems by enabling more natural and dynamic user interactions. However, a key challenge remains in understanding how personality traits shape conversational recommendation outcomes. Psychological evidence highlights the influence of personality traits on user interaction behaviors. To address this, we introduce an LLM-based personality-aware user simulation for CRSs (PerCRS). The user agent induces customizable personality traits and preferences, while the system agent possesses the persuasion capability to simulate realistic interaction in CRSs. We incorporate multi-aspect evaluation to ensure robustness and conduct extensive analysis from both user and system perspectives. Experimental results demonstrate that state-of-the-art LLMs can effectively generate diverse user responses aligned with specified personality traits, thereby prompting CRSs to dynamically adjust their recommendation strategies. Our experimental analysis offers empirical insights into the impact of personality traits on the outcomes of conversational recommender systems.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

↑