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arXiv 2502.02802cs.CL
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面向动机性访谈咨询的一致性来访者模拟

Consistent Client Simulation for Motivational Interviewing-based Counseling

Beijing Institute of Technology(北京理工大学);Singapore Management University(新加坡管理大学);Australian National University(澳大利亚国立大学);ThoughtFull;Singapore Institute of Technology(新加坡科技设计大学);National Institute of Education(新加坡国立教育学院);Singapore University of Social Sciences(新加坡社科大学);National University of Singapore(新加坡国立大学)

Yizhe Yang, Palakorn Achananuparp, Heyan Huang, Jing Jiang, John Pinto, Jenny Giam, Kit Phey Leng, Nicholas Gabriel Lim, Cameron Tan Shi Ern, Ee-peng Lim

AI总结:

本文提出一种跟踪心理状态并控制状态转换的来访者模拟框架,使模拟来访者的行为与其动机、信念、改变计划及接受度保持一致,实验表明其一致性优于以往方法。

摘要:

在心理健康咨询中模拟人类来访者,对于以可扩展的方式培训和评估咨询师(无论是人类还是模拟咨询师)至关重要。然而,以往的来访者模拟研究并未聚焦于心理健康咨询等复杂对话任务。在这些任务中,挑战在于确保来访者的行为(即与咨询师的互动)与其设定的档案和负面行为设置保持一致。在本文中,我们提出了一个支持心理健康咨询中一致性来访者模拟的新框架。我们的框架跟踪模拟来访者的心理状态,控制其状态转换,并为每个状态生成与来访者的动机、信念、偏好的改变计划以及接受度相一致的行为。通过改变来访者档案和接受度,我们证明了可以有效地为不同的咨询场景创建一致的模拟来访者。我们对生成的咨询会话进行的自动评估和专家评估也表明,我们的来访者模拟方法比以往方法实现了更高的一致性。

英文摘要:

Simulating human clients in mental health counseling is crucial for training and evaluating counselors (both human or simulated) in a scalable manner. Nevertheless, past research on client simulation did not focus on complex conversation tasks such as mental health counseling. In these tasks, the challenge is to ensure that the client's actions (i.e., interactions with the counselor) are consistent with with its stipulated profiles and negative behavior settings. In this paper, we propose a novel framework that supports consistent client simulation for mental health counseling. Our framework tracks the mental state of a simulated client, controls its state transitions, and generates for each state behaviors consistent with the client's motivation, beliefs, preferred plan to change, and receptivity. By varying the client profile and receptivity, we demonstrate that consistent simulated clients for different counseling scenarios can be effectively created. Both our automatic and expert evaluations on the generated counseling sessions also show that our client simulation method achieves higher consistency than previous methods.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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