arXivDaily arXiv每日学术速递 周一至周五更新
北美退伍军人节(Veterans Day),12 日无更新
arXiv 2502.00567cs.CYcs.AI
收藏

从工作场所中人类与GenAI增强的实地研究看GenAI素养的启示

Lessons for GenAI Literacy From a Field Study of Human-GenAI Augmentation in the Workplace

George Mason University(乔治梅森大学);Otto-von-Guericke University(奥托·冯·古里克大学);Carnegie Mellon University(卡内基梅隆大学)

Aditya Johri, Johannes Schleiss, Nupoor Ranade

AI总结:

本文通过实地研究比较了GenAI在产品开发、软件工程和数字内容创作三个职能中的应用,发现其使用方式与用户知识水平差异显著,并指出需将不同层次的GenAI理解融入课程及加强教职人员培训。

摘要:

生成式人工智能(GenAI)正日益成为科技行业工作实践的一部分,并在各行各业得到广泛应用。这促使我们需要更好地了解专业人士在实地如何使用GenAI,以便更好地为学生进入职场做准备。深入理解GenAI的实际应用,有助于为GenAI素养教育的设计提供指导,包括如何将其融入课程与教学体系、教授GenAI的哪些方面,乃至如何进行教学。本文提出了一项实地研究,比较了GenAI在三个不同职能——产品开发、软件工程和数字内容创作——中的应用,以识别GenAI目前在行业中的使用现状。本研究采用以人类认知为核心的人类增强方法,并探讨了三个研究问题:GenAI如何增强工作实践;哪些知识至关重要以及工作者如何学习;以及对培养未来劳动力有何启示。研究结果显示,GenAI的使用情况及用户的计算知识水平存在巨大差异。在某些行业中,GenAI以高度技术化的方式被应用,在各领域部署了微调模型。而在其他行业中,仅使用现成的应用程序来生成内容。这意味着对GenAI知识的需求各不相同,利用它所需的背景知识也是如此。出于教学目的,我们的研究结果表明,需要将不同层次的GenAI理解融入课程中。从教职人员的角度来看,这项工作对培训教职人员具有启示意义,使其了解技术进展,以及作为早期采用者的学生可能已经在如何使用GenAI来增强他们的学习实践。

英文摘要:

Generative artificial intelligence (GenAI) is increasingly becoming a part of work practices across the technology industry and being used across a range of industries. This has necessitated the need to better understand how GenAI is being used by professionals in the field so that we can better prepare students for the workforce. An improved understanding of the use of GenAI in practice can help provide guidance on the design of GenAI literacy efforts including how to integrate it within courses and curriculum, what aspects of GenAI to teach, and even how to teach it. This paper presents a field study that compares the use of GenAI across three different functions - product development, software engineering, and digital content creation - to identify how GenAI is currently being used in the industry. This study takes a human augmentation approach with a focus on human cognition and addresses three research questions: how is GenAI augmenting work practices; what knowledge is important and how are workers learning; and what are the implications for training the future workforce. Findings show a wide variance in the use of GenAI and in the level of computing knowledge of users. In some industries GenAI is being used in a highly technical manner with deployment of fine-tuned models across domains. Whereas in others, only off-the-shelf applications are being used for generating content. This means that the need for what to know about GenAI varies, and so does the background knowledge needed to utilize it. For the purposes of teaching and learning, our findings indicated that different levels of GenAI understanding needs to be integrated into courses. From a faculty perspective, the work has implications for training faculty so that they are aware of the advances and how students are possibly, as early adopters, already using GenAI to augment their learning practices.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

↑