探索视频分享平台上的弹幕内容审核:现有局限、挑战与设计机会
Exploring the Danmaku Content Moderation on Video-Sharing Platforms: Existing Limitations, Challenges, and Design Opportunities
AI总结:
本研究通过访谈和共同设计,探讨视频分享平台弹幕审核的局限与挑战,发现现有规则缺乏动态适应性,并提出非侵入式审核设计机会。
摘要:
视频分享平台(VSPs)越来越多地采用点赞、评论和弹幕等社交功能来提升用户参与度。然而,观众可能会通过视频评论发布不当内容,以获取关注或匿名甚至恶意地表达自己。例如,在支持弹幕的视频分享平台上,用户甚至可能故意制造“弹幕洪流”,在视频上叠加显示不当内容,破坏整体用户体验。尽管这些视频分享平台上不当弹幕现象普遍存在,但人们对视频分享平台上弹幕内容审核所面临的挑战和局限缺乏了解。为了探究用户如何看待当前视频分享平台上弹幕审核方法所面临的挑战和局限,我们与21名活跃终端用户进行了基于探针的访谈和共同设计活动。我们的研究结果显示,由用户设定或可定制化审核的“一刀切”规则无法准确匹配持续不断的弹幕。此外,弹幕的审核要求和对冒犯性内容的定义必须根据视频内容动态调整。应采用非侵入式方法来维护视频浏览体验的连贯性。我们的研究结果为未来视频分享平台上弹幕审核工具的设计提供了参考。
英文摘要:
Video-sharing platforms (VSPs) have been increasingly embracing social features such as likes, comments, and Danmaku to boost user engagement. However, viewers may post inappropriate content through video commentary to gain attention or express themselves anonymously and even toxically. For example, on VSPs that support Danmaku, users may even intentionally create a "flood" of Danmaku with inappropriate content shown overlain on videos, disrupting the overall user experience. Despite of the prevalence of inappropriate Danmaku on these VSPs, there is a lack of understanding about the challenges and limitations of Danmaku content moderation on video-sharing platforms. To explore how users perceive the challenges and limitations of current Danmaku moderation methods on VSPs, we conducted probe-based interviews and co-design activities with 21 active end-users. Our findings reveal that the one-size-fits-all rules set by users or customizaibility moderation cannot accurately match the continuous Danmaku. Additionally, the moderation requirements of the Danmaku and the definition of offensive content must dynamically adjust to the video content. Non-intrusive methods should be used to maintain the coherence of the video browsing experience. Our findings inform the design of future Danmaku moderation tools on video-sharing platforms.
机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。