通过机器人进行社会调解——一项关于通过定向机器人行动改善群体互动的扩展群体过程模型的综述
Social Mediation through Robots -- A Scoping Review on Improving Group Interactions through Directed Robot Action using an Extended Group Process Model
AI总结:
本文通过综述1633篇文献,提出11种机器人调解方法,旨在改善群体互动并建立社会调解的理论基础。
摘要:
群体过程是指发生在群体内部的动力学,对于理解群体如何运作至关重要。随着机器人越来越多地被置于小群体中,改善这些过程已成为社交机器人学的重要应用。社会调解机器人通过有意影响群体过程来在群体内引起行为变化。尽管该领域的研究已证明机器人可以有效影响人际动态,但将这些见解整合以形成连贯的理解和理论仍存在明显空白。我们对文献进行了综述,旨在通过机器人代理的有意行动改变多个人之间的社会互动。为了指导我们的综述,我们采用了经典的输入-过程-输出(I-P-O)模型,称为“调解I-P-O模型”。我们评估了1633篇出版物,得到了89个不同的社会调解概念。我们构建了11种机器人可以用来塑造小群体和团队过程的调解方法。本工作旨在产生具有普遍性的见解,并评估通过机器人进行社会调解的潜力到目前为止实现的程度。我们希望所提出的框架能促进对社会调解研究的全面方法,并为该领域未来报告的标准提供基础。
英文摘要:
Group processes refer to the dynamics that occur within a group and are critical for understanding how groups function. With robots being increasingly placed within small groups, improving these processes has emerged as an important application of social robotics. Social Mediation Robots elicit behavioral change within groups by deliberately influencing the processes of groups. While research in this field has demonstrated that robots can effectively affect interpersonal dynamics, there is a notable gap in integrating these insights to develop coherent understanding and theory. We present a scoping review of literature targeting changes in social interactions between multiple humans through intentional action from robotic agents. To guide our review, we adapt the classical Input-Process-Output (I-P-O) models that we call "Mediation I-P-O model". We evaluated 1633 publications, which yielded 89 distinct social mediation concepts. We construct 11 mediation approaches robots can use to shape processes in small groups and teams. This work strives to produce generalizable insights and evaluate the extent to which the potential of social mediation through robots has been realized thus far. We hope that the proposed framework encourages a holistic approach to the study of social mediation and provides a foundation to standardize future reporting in the domain.
机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。