Existing Conversational Recommender Systems (CRS) predominantly utilize user simulators for training and evaluating recommendation policies. These simulators often oversimplify the complexity of user interactions by focusing solely on static item attributes, neglecting the rich, evolving preferences that characterize real-world user behavior. This limitation frequently leads to models that perform well in simulated environments but falter in actual deployment. Addressing these challenges, this paper introduces the Tri-Phase Offline Policy Learning-based Conversational Recommender System (TCRS), which significantly reduces dependency on real-time interactions and mitigates overfitting issues prevalent in traditional approaches. TCRS integrates a model-based offline learning strategy with a controllable user simulation that dynamically aligns with both personalized and evolving user preferences. Through comprehensive experiments, TCRS demonstrates enhanced robustness, adaptability, and accuracy in recommendations, outperforming traditional CRS models in diverse user scenarios. This approach not only provides a more realistic evaluation environment but also facilitates a deeper understanding of user behavior dynamics, thereby refining the recommendation process.
In academic research, recommender systems are often evaluated on benchmark datasets, without much consideration about the global timeline. Hence, we are unable to answer questions like: Do loyal users enjoy better recommendations than non-loyal users? Loyalty can be defined by the time period a user has been active in a recommender system, or by the number of historical interactions a user has. In this paper, we offer a comprehensive analysis of recommendation results along global timeline. We conduct experiments with five widely used models, i.e., BPR, NeuMF, LightGCN, SASRec and TiSASRec, on…
Recommendations with personalized explanations have been shown to increase user trust and perceived quality and help users make better decisions. Moreover, such explanations allow users to provide feedback by critiquing them. Several algorithms for recommender systems with multi-step critiquing have therefore been developed. However, providing a user-friendly interface based on personalized explanations and critiquing has not been addressed in the last decade. In this paper, we introduce four different web interfaces (available under https://lia.epfl.ch/critiquing/) helping users making decisi…
Deep learning-based sequential recommender systems have recently attracted increasing attention from both academia and industry. Most of industrial Embedding-Based Retrieval (EBR) system for recommendation share the similar ideas with sequential recommenders. Among them, how to comprehensively capture sequential user interest is a fundamental problem. However, most existing sequential recommendation models take as input clicked or purchased behavior sequences from user-item interactions. This leads to incomprehensive user representation and sub-optimal model performance, since they ignore the …
This work addresses the problem of providing and evaluating recommendations in data markets. Since most of the research in recommender systems is focused on the bipartite relationship between users and items (e.g., movies), we extend this view to the tripartite relationship between users, datasets and services, which is present in data markets. Between these entities, we identify four use cases for recommendations: (i) recommendation of datasets for users, (ii) recommendation of services for users, (iii) recommendation of services for datasets, and (iv) recommendation of datasets for services.…
One of the main challenges in Recommender Systems (RSs) is the New User problem which happens when the system has to generate personalised recommendations for a new user whom the system has no information about. Active Learning tries to solve this problem by acquiring user preference data with the maximum quality, and with the minimum acquisition cost. Although there are variety of works in active learning for RSs research area, almost all of them have focused only on the single-domain recommendation scenario. However, several real-world RSs operate in the cross-domain scenario, where the syst…
LBR: Towards Mitigating Length Bias in Large Language Models for Recommendation
Zhejiang University（浙江大学）；The Chinese University of Hong Kong（香港中文大学）；University of Science and Technology of China（中国科学技术大学）；Bangsun Technology（Bangsun科技）
In this paper, we present our work towards comparing on-line and off-line evaluation metrics in the context of small e-commerce recommender systems. Recommending on small e-commerce enterprises is rather challenging due to the lower volume of interactions and low user loyalty, rarely extending beyond a single session. On the other hand, we usually have to deal with lower volumes of objects, which are easier to discover by users through various browsing/searching GUIs. The main goal of this paper is to determine applicability of off-line evaluation metrics in learning true usability of recommen…
Recommender systems play a crucial role in our daily lives. Feed streaming mechanism has been widely used in the recommender system, especially on the mobile Apps. The feed streaming setting provides users the interactive manner of recommendation in never-ending feeds. In such an interactive manner, a good recommender system should pay more attention to user stickiness, which is far beyond classical instant metrics, and typically measured by {\bf long-term user engagement}. Directly optimizing the long-term user engagement is a non-trivial problem, as the learning target is usually not availab…
The large-scale recommender system mainly consists of two stages: matching and ranking. The matching stage (also known as the retrieval step) identifies a small fraction of relevant items from billion-scale item corpus in low latency and computational cost. Item-to-item collaborative filter (item-based CF) and embedding-based retrieval (EBR) have been long used in the industrial matching stage owing to its efficiency. However, item-based CF is hard to meet personalization, while EBR has difficulty in satisfying diversity. In this paper, we propose a novel matching architecture, Path-based Deep…
Sequential recommendation requires the recommender to capture the evolving behavior characteristics from logged user behavior data for accurate recommendations. However, user behavior sequences are viewed as a script with multiple ongoing threads intertwined. We find that only a small set of pivotal behaviors can be evolved into the user's future action. As a result, the future behavior of the user is hard to predict. We conclude this characteristic for sequential behaviors of each user as the Behavior Pathway. Different users have their unique behavior pathways. Among existing sequential mode…
The ACM WSDM WebTour 2021 Challenge organized by Booking.com focuses on applying Session-Aware recommender systems in the travel domain. Given a sequence of travel bookings in a user trip, we look to recommend the user's next destination. To handle the large dimensionality of the output's space, we propose a many-to-many RNN model, predicting the next destination chosen by the user at every sequence step as opposed to only the final one. We show how this is a computationally efficient alternative to doing data augmentation in a many-to-one RNN, where we consider every subsequence of a session …
Self-supervised learning (SSL), which can automatically generate ground-truth samples from raw data, holds vast potential to improve recommender systems. Most existing SSL-based methods perturb the raw data graph with uniform node/edge dropout to generate new data views and then conduct the self-discrimination based contrastive learning over different views to learn generalizable representations. Under this scheme, only a bijective mapping is built between nodes in two different views, which means that the self-supervision signals from other nodes are being neglected. Due to the widely observe…
Deep Learning Brazil – Federal University of Goiás（深度学习巴西机构——戈亚斯联邦大学）
Deep learning based methods have been used successfully in recommender system problems. Approaches using recurrent neural networks, transformers, and attention mechanisms are useful to model users' long- and short-term preferences in sequential interactions. To explore different session-based recommendation solutions, Booking.com recently organized the WSDM WebTour 2021 Challenge, which aims to benchmark models to recommend the final city in a trip. This study presents our approach to this challenge. We conducted several experiments to test different state-of-the-art deep learning architecture…
Efficient and Robust Regularized Federated Recommendation
City University of Hong Kong（香港城市大学）；Jilin University（吉林大学）；Michigan State University（密歇根州立大学）；Wuhan University（武汉大学）；Jinan University（暨南大学）；Southern University of Science and Technology（南方科技大学）；The University of Queensland（昆士兰大学）；The Hong Kong Polytechnic University（香港理工大学）
Nowadays, recommender systems are present in many daily activities such as online shopping, browsing social networks, etc. Given the rising demand for reinvigoration of the tourist industry through information technology, recommenders have been included into tourism websites such as Expedia, Booking or Tripadvisor, among others. Furthermore, the amount of scientific papers related to recommender systems for tourism is on solid and continuous growth since 2004. Much of this growth is due to social networks that, besides to offer researchers the possibility of using a great mass of available and…
Universidade da Coruña（科鲁尼亚大学）；Universidad de Oviedo（奥维耶多大学）；CESGA（CESGA（无常见中文名，按原文））；NVIDIA Corporation（英伟达公司（NVIDIA Corporation））
Recommender systems (RS) are increasingly present in our daily lives, especially since the advent of Big Data, which allows for storing all kinds of information about users' preferences. Personalized RS are successfully applied in platforms such as Netflix, Amazon or YouTube. However, they are missing in gastronomic platforms such as TripAdvisor, where moreover we can find millions of images tagged with users' tastes. This paper explores the potential of using those images as sources of information for modeling users' tastes and proposes an image-based classification system to obtain personali…
City University of Hong Kong（香港城市大学）；University of Science and Technology of China（中国科学技术大学）；Tencent Inc（腾讯公司）
Feature quality has an impactful effect on recommendation performance. Thereby, feature selection is a critical process in developing deep learning-based recommender systems. Most existing deep recommender systems, however, focus on designing sophisticated neural networks, while neglecting the feature selection process. Typically, they just feed all possible features into their proposed deep architectures, or select important features manually by human experts. The former leads to non-trivial embedding parameters and extra inference time, while the latter requires plenty of expert knowledge an…
The increasingly rapid growth of data production and the consequent need to explore data to obtain answers to the most varied questions have promoted the development of tools to facilitate the manipulation and construction of data visualizations. However, building useful data visualizations is not a trivial task: it may involve a large number of subtle decisions that require experience from their designer. In this paper, we present VisMaker, a visualization recommender tool that uses a set of rules to present visualization recommendations organized and described through questions, in order to …
Collaborative Filtering (CF) has become the standard approach to solve recommendation systems (RS) problems. Collaborative Filtering algorithms try to make predictions about interests of a user by collecting the personal interests from multiple users. There are multiple CF algorithms, each one of them with its own biases. It is the Machine Learning practitioner that has to choose the best algorithm for each task beforehand. In Recommender Systems, different algorithms have different performance for different users within the same dataset. Meta Learning (MtL) has been used to choose the best al…
Nowadays, recommender systems and search engines play an integral role in fashion e-commerce. Still, many challenges lie ahead, and this study tries to tackle some. This article first suggests a content-based fashion recommender system that uses a parallel neural network to take a single fashion item shop image as input and make in-shop recommendations by listing similar items available in the store. Next, the same structure is enhanced to personalize the results based on user preferences. This work then introduces a background augmentation technique that makes the system more robust to out-of…
University of Texas at Austin（得克萨斯大学奥斯汀分校）；Facebook Inc（脸书公司）
Session-based Recurrent Neural Networks (RNNs) are gaining increasing popularity for recommendation task, due to the high autocorrelation of user's behavior on the latest session and the effectiveness of RNN to capture the sequence order information. However, most existing session-based RNN recommender systems still solely focus on the short-term interactions within a single session and completely discard all the other long-term data across different sessions. While traditional Collaborative Filtering (CF) methods have many advanced research works on exploring long-term dependency, which show …
Most NN-RSs focus on accuracy by building representations from the direct user-item interactions (e.g., user-item rating matrix), while ignoring the underlying relatedness between users and items (e.g., users who rate the same ratings for the same items should be embedded into similar representations), which is an ideological disadvantage. On the other hand, ME models directly employ inner products as a default loss function metric that cannot project users and items into a proper latent space, which is a methodological disadvantage. In this paper, we propose a supervised collaborative represe…
Recurrent neural networks have proven effective in modeling sequential user feedbacks for recommender systems. However, they usually focus solely on item relevance and fail to effectively explore diverse items for users, therefore harming the system performance in the long run. To address this problem, we propose a new type of recurrent neural networks, dubbed recurrent exploration networks (REN), to jointly perform representation learning and effective exploration in the latent space. REN tries to balance relevance and exploration while taking into account the uncertainty in the representatio…
Iowa State University（爱荷华州立大学）；Duke University（杜克大学）
Recommender system is an essential component of web services to engage users. Popular recommender systems model user preferences and item properties using a large amount of crowdsourced user-item interaction data, e.g., rating scores; then top-$N$ items that match the best with a user's preference are recommended to the user. In this work, we show that an attacker can launch a data poisoning attack to a recommender system to make recommendations as the attacker desires via injecting fake users with carefully crafted user-item interaction data. Specifically, an attacker can trick a recommender …
Self-attention models have achieved state-of-the-art performance in sequential recommender systems by capturing the sequential dependencies among user-item interactions. However, they rely on positional embeddings to retain the sequential information, which may break the semantics of item embeddings. In addition, most existing works assume that such sequential dependencies exist solely in the item embeddings, but neglect their existence among the item features. In this work, we propose a novel sequential recommender system (MLP4Rec) based on the recent advances of MLP-based architectures, whic…
Advanced Analytics Institute, University of Technology Sydney（悉尼科技大学高级分析学院）
While recommendation plays an increasingly critical role in our living, study, work, and entertainment, the recommendations we receive are often for irrelevant, duplicate, or uninteresting products and services. A critical reason for such bad recommendations lies in the intrinsic assumption that recommended users and items are independent and identically distributed (IID) in existing theories and systems. Another phenomenon is that, while tremendous efforts have been made to model specific aspects of users or items, the overall user and item characteristics and their non-IIDness have been over…
