AniBalloons:作为社交消息传递与聊天机器人交互情感增强手段的动画聊天气泡
AniBalloons: Animated Chat Balloons as Affective Augmentation for Social Messaging and Chatbot Interaction
AI总结:
针对消息交互非语言情绪传递有限的问题,研究团队设计了含30种动画的AniBalloons系统,通过三项研究验证其情感识别效果与对交流体验的影响,为非语言情感交流提供了新方案与实证依据。
摘要:
尽管基于消息的交互应用广泛且无处不在,但它在非语言传递情绪方面存在局限。除表情符号或贴纸外,消息应用用户仍在寻求更丰富的情感交流选项。近期研究探索了利用聊天气泡的形状和颜色传递情绪状态,但鲜有研究探讨是否以及如何设计聊天气泡动画来传递情绪。我们提出了AniBalloons的设计方案,包含30种可传递喜悦、愤怒、悲伤、惊讶、恐惧和平静情绪的聊天气泡动画。我们以AniBalloons为研究工具,开展了三项研究:评估动画的情感可识别性与情绪属性(N=40),并探究动画聊天气泡在即时通讯(N=72)和聊天机器人服务(N=70)等典型场景中对交流体验的影响。本研究提供了一套聊天气泡动画,可补充各类基于消息的界面的非语言情感交流,还为动画聊天气泡如何调节特定对话体验(如感知到的人际亲密度、聊天机器人的个性)提供了实证见解。
英文摘要:
Despite being prominent and ubiquitous, message-based interaction is limited in nonverbally conveying emotions. Besides emoticons or stickers, messaging users continue seeking richer options for affective communication. Recent research explored using chat balloons' shape and color to communicate emotional states. However, little work explored whether and how chat-balloon animations could be designed to convey emotions. We present the design of AniBalloons, 30 chat-balloon animations conveying Joy, Anger, Sadness, Surprise, Fear, and Calmness. Using AniBalloons as a research means, we conducted three studies to assess the animations' affect recognizability and emotional properties (N = 40), and probe how animated chat balloons would influence communication experience in typical scenarios including instant messaging (N = 72) and chatbot service (N = 70). Our exploration contributes a set of chat-balloon animations to complement non-nonverbal affective communication for a range of message-based interfaces, and empirical insights into how animated chat balloons might mediate particular conversation experiences (e.g., perceived interpersonal closeness, or chatbot personality).
机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。