AI在年轻人同伴支持中的作用：对人类生成和AI生成回复的偏好研究
The Role of AI in Peer Support for Young People: A Study of Preferences for Human- and AI-Generated Responses
- University of Michigan Ann Arbor（密歇根大学安娜堡分校）
- Drexel University（德雷塞尔大学）
机构由 AI 辅助整理，请以论文原文为准。
AI总结：
本研究通过622名年轻人的在线调查，评估了人类与AI生成的求助回复，发现在一般情境下偏好AI回复，但在自杀等敏感话题上更偏好人类回复，为AI安全辅助同伴支持提供了依据。
AI中文摘要：
生成式人工智能（AI）已融入日常技术，包括新闻、教育和社交媒体。AI进一步作为对话伙伴、自动补全和回复建议渗透到私人对话中。随着社交媒体成为年轻人交换同伴支持的主要方式，我们需要了解AI何时以及如何以有益、安全且符合社会规范的方式促进并协助此类交流。我们邀请622名年轻人完成了一项在线调查，并对盲测的人类生成和AI生成的求助信息回复进行评估。我们发现，在涉及人际关系、自我表达和身体健康等情境时，参与者更偏好AI生成的回复。然而，在处理如自杀念头等敏感话题时，年轻人更偏好人类的回复。我们还讨论了在线同伴支持交流中培训的作用，及其对支持年轻人福祉的意义。免责声明：本文包含敏感话题，包括自杀意念。建议读者谨慎阅读。
英文摘要：
Generative Artificial Intelligence (AI) is integrated into everyday technology, including news, education, and social media. AI has further pervaded private conversations as conversational partners, auto-completion, and response suggestions. As social media becomes young people's main method of peer support exchange, we need to understand when and how AI can facilitate and assist in such exchanges in a beneficial, safe, and socially appropriate way. We asked 622 young people to complete an online survey and evaluate blinded human- and AI-generated responses to help-seeking messages. We found that participants preferred the AI-generated response to situations about relationships, self-expression, and physical health. However, when addressing a sensitive topic, like suicidal thoughts, young people preferred the human response. We also discuss the role of training in online peer support exchange and its implications for supporting young people's well-being. Disclaimer: This paper includes sensitive topics, including suicide ideation. Reader discretion is advised.
