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arXiv 2404.01552cs.CY
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开放式创新范式在公共部门的应用:对已发表研究的系统综述

The use of the open innovation paradigm in the public sector: a systematic review of published studies

Joel Alves de Lima Júnior, Kiev Gama, Jorge da Silva Correia Neto

AI总结:

本文系统综述37篇相关文献,梳理开放式创新在公共部门的实践类型、社交媒体参与作用及官僚体制挑战。

摘要:

过去几年中,开放式创新范式的应用在公共部门受到特别关注。在日益复杂和充满挑战的城市环境推动下,若干政府机构一直在投入财政资源和努力,以促进开放和参与式政府举措。为了尝试理解这一局面,本文对文献进行了系统综述,旨在对已发表的科学论文进行全面分析,力求捕捉、分类、评估并综合该范式在公共部门中是如何付诸实践的。研究共分析了4741项初步研究。在这一数量中,仅有37篇文章被归类为潜在相关并进入下一阶段,接受数据提取和分析流程。根据所获得的数据,可以证实,自2013年以来,文献中开始以更高频率报告该范式的应用;在主要发现中,本文重点指出了经验报告、方法主张、对该现象如何发生的理解以及理论反思。研究还可以证实,通过社交媒体运用开放式创新,是公共部门与公民之间开展互动的早期参与技术之一。总之,相关报告确认,该范式应用于公共部门时的主要挑战与其各自的官僚层面有关,因此需要对公共领域中拟采用的程序和方法进行更深入的反思。

英文摘要:

The use of the open innovation paradigm has been, over the past years, getting special attention in the public sector. Motivated by an urban environment that is increasingly more complex and challenging, several government agencies have been allocating financial resources and efforts to promote open and participative government initiatives. As a way to try and understand this scenario, a systematic review of the literature was conducted, to provide a comprehensive analysis of the scientific papers that were published, seeking to capture, classify, evaluate and synthesize how the use of this paradigm has been put into practice in the public sector. In total, 4,741 preliminary studies were analyzed. From this number, only 37 articles were classified as potentially relevant and moved forward, going through the process of data extraction and analysis. From the data obtained, it was possible to verify that the use of this paradigm started to be reported with a higher frequency in the literature since 2013 and, among the main findings, we highlight the reports of experiences, approach propositions, of understanding how the phenomenon occurs and theoretical reflections. It was also possible to verify that the use of open innovation through social media was one of the pioneer techniques of engagement between the public sector and citizens. In conclusion, the reports confirm that the main challenges of this paradigm applied to the public sector are associated with their respective bureaucratic aspects, therefore lacking a bigger reflection on the procedures and methods to be used in the public sphere.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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