老年人如何设置语音助手?一项关于老年人设置独立语音助手的部署经验教训
How do Older Adults Set Up Voice Assistants? Lessons Learned from a Deployment Experience for Older Adults to Set Up Standalone Voice Assistants
AI总结:
本研究通过部署实验,探讨老年人设置独立语音助手的挑战,发现触摸屏和说明文档的价值及形态因素影响,为支持老年人独立使用提供方向。
摘要:
尽管独立语音助手(VAs)有望支持老年人的日常活动和健康管理,但设备的入门和设置过程可能具有挑战性。虽然一些老年人选择寻求技术人员和成年子女的帮助,但便于独立使用的简单设置流程仍然至关重要,特别是对于那些无法获得外部资源的老年人。我们旨在了解老年人在设置商用纯语音和语音优先带屏语音助手时的体验。基于参与者观察和半结构化访谈,我们设计了一项受试者内研究,有10名老年人使用Amazon Echo Dot和Echo Show。我们确定了内置触摸屏和说明文档的价值,以及设备形态因素的影响,并概述了支持老年人独立使用语音助手的重要方向。
英文摘要:
While standalone Voice Assistants (VAs) are promising to support older adults' daily routine and wellbeing management, onboarding and setting up these devices can be challenging. Although some older adults choose to seek assistance from technicians and adult children, easy set up processes that facilitate independent use are still critical, especially for those who do not have access to external resources. We aim to understand the older adults' experience while setting up commercially available voice-only and voice-first screen-based VAs. Rooted in participants observations and semi-structured interviews, we designed a within-subject study with 10 older adults using Amazon Echo Dot and Echo Show. We identified the values of the built-in touchscreen and the instruction documents, as well as the impact of form factors, and outline important directions to support older adult independence with VAs.
机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。