整体大于部分之和：少数群体与多数群体身份在协作问题解决沟通中的作用
Greater than the sum of its parts: The role of minority and majority status in collaborative problem-solving communication
AI总结：
本研究针对少数群体在协作问题解决中参与受阻的问题，采用GCA工具分析URM身份及群体种族构成对沟通模式的影响，发现多元群体的沟通更具成效，为优化协作结果提供了语言学层面的依据。
摘要：
协作问题解决（CPS）是职场和教育环境中都广泛使用的一项关键技能。CPS有助于应对日益复杂的全球、经济与政治议题，被视为21世纪的核心技能之一。全球社群的联结日益紧密，为融合多元视角的创造性协作问题解决互动与方案提供了丰富机遇。遗憾的是，女性与代表性不足少数群体（URMs）在协作互动中常面临阻碍，难以充分参与这类问题解决对话。本研究探究了在CPS任务中共同协作的少数群体与非少数群体个体的沟通模式。我们采用Group Communication Analysis（GCA，群体沟通分析）——一种具备时间敏感性的计算语言学工具——来考察URM身份如何影响个体的社会认知语言模式。结果显示，不同种族/族裔群体在表征高效协作互动的关键社会认知特征上存在差异。我们还研究了群体的种族/族裔构成如何同时影响个体与群体层面的沟通模式。总体而言，人口结构更多元的群体中的个体，相比多数群体主导的群体中的个体，展现出更具成效的沟通行为。我们讨论了个体与群体多样性对CPS过程中涌现的沟通模式的影响，以及这些模式如何作用于协作结果。
英文摘要：
Collaborative problem-solving (CPS) is a vital skill used both in the workplace and in educational environments. CPS is useful in tackling increasingly complex global, economic, and political issues and is considered a central 21st century skill. The increasingly connected global community presents a fruitful opportunity for creative and collaborative problem-solving interactions and solutions that involve diverse perspectives. Unfortunately, women and underrepresented minorities (URMs) often face obstacles during collaborative interactions that hinder their key participation in these problem-solving conversations. Here, we explored the communication patterns of minority and non-minority individuals working together in a CPS task. Group Communication Analysis (GCA), a temporally-sensitive computational linguistic tool, was used to examine how URM status impacts individuals' sociocognitive linguistic patterns. Results show differences across racial/ethnic groups in key sociocognitive features that indicate fruitful collaborative interactions. We also investigated how the groups' racial/ethnic composition impacts both individual and group communication patterns. In general, individuals in more demographically diverse groups displayed more productive communication behaviors than individuals who were in majority-dominated groups. We discuss the implications of individual and group diversity on communication patterns that emerge during CPS and how these patterns can impact collaborative outcomes.
机构、总结、中文摘要均由AI分析而来，可能存在错误，请以论文正文为准。
