arXivDaily arXiv每日学术速递 周一至周五更新
arXiv 2402.18526cs.HC
收藏

会议目标的心智模型:在会议技术中支持意图性

Mental Models of Meeting Goals: Supporting Intentionality in Meeting Technologies

Ava Elizabeth Scott, Lev Tankelevitch, Sean Rintel

AI总结:

本研究访谈21名员工,识别“手段型”与“目的型”会议目标心智模型,揭示其对目标形成、优先级及组织者—参会者关系的影响,为支持意图性的会议技术设计提供依据。

摘要:

因目标不明确而导致的低效会议是生产力的主要障碍,但令人惊讶的是,我们的会议及相关工作流技术对意图性的支持十分匮乏。为了围绕意图性进行设计,我们需要了解工作者对目标的态度和实践。我们访谈了一家全球科技公司的21名员工,并识别出两种截然不同的会议目标心智模型:将会议视为达成目的的手段,以及将会议视为目的本身。我们探讨了这些心智模型如何影响会议目标的产生、目标优先级排序、考虑目标时的障碍,以及围绕目标缺乏一致性如何可能在组织者和参会者之间制造紧张关系。我们强调了在平衡准备工作、限制范围和明确成果方面的挑战,以及会议中对有意图的适应性和发现的需求。我们的研究结果对设计相关系统具有启示意义,这些系统可通过激发意图性并减少会议组织中的紧张关系来提升会议成效。

英文摘要:

Ineffective meetings due to unclear goals are major obstacles to productivity, yet support for intentionality is surprisingly scant in our meeting and allied workflow technologies. To design for intentionality, we need to understand workers' attitudes and practices around goals. We interviewed 21 employees of a global technology company and identified contrasting mental models of meeting goals: meetings as a means to an end, and meetings as an end in themselves. We explore how these mental models impact how meeting goals arise, goal prioritization, obstacles to considering goals, and how lack of alignment around goals may create tension between organizers and attendees. We highlight the challenges in balancing preparation, constraining scope, and clear outcomes, with the need for intentional adaptability and discovery in meetings. Our findings have implications for designing systems which increase effectiveness in meetings by catalyzing intentionality and reducing tension in the organisation of meetings.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

↑