Uncertainty-Aware Explainable Recommendation with Large Language Models
Chengdu University of Information Technology（成都信息工程大学）；Tunghai University（东海大学）；Leshan Normal University（乐山师范学院）；University at Buffalo, SUNY（纽约州立大学布法罗分校）；Meta；Purdue University（普渡大学）；University at Albany, SUNY（纽约州立大学奥尔巴尼分校）
Yicui Peng, Hao Chen, Chingsheng Lin, Guo Huang, Jinrong Hu, Hui Guo, Bin Kong, Shu Hu, Xi Wu, Xin Wang
Providing explanations within the recommendation system would boost user satisfaction and foster trust, especially by elaborating on the reasons for selecting recommended items tailored to the user. The predominant approach in this domain revolves around generating text-based explanations, with a notable emphasis on applying large language models (LLMs). However, refining LLMs for explainable recommendations proves impractical due to time constraints and computing resource limitations. As an alternative, the current approach involves training the prompt rather than the LLM. In this study, we developed a model that utilizes the ID vectors of user and item inputs as prompts for GPT-2. We employed a joint training mechanism within a multi-task learning framework to optimize both the recommendation task and explanation task. This strategy enables a more effective exploration of users' interests, improving recommendation effectiveness and user satisfaction. Through the experiments, our method achieving 1.59 DIV, 0.57 USR and 0.41 FCR on the Yelp, TripAdvisor and Amazon dataset respectively, demonstrates superior performance over four SOTA methods in terms of explainability evaluation metric. In addition, we identified that the proposed model is able to ensure stable textual quality on the three public datasets.
Hong Kong Baptist University（香港浸会大学）；Rutgers University（罗格斯大学）
Providing user-understandable explanations to justify recommendations could help users better understand the recommended items, increase the system's ease of use, and gain users' trust. A typical approach to realize it is natural language generation. However, previous works mostly adopt recurrent neural networks to meet the ends, leaving the potentially more effective pre-trained Transformer models under-explored. In fact, user and item IDs, as important identifiers in recommender systems, are inherently in different semantic space as words that pre-trained models were already trained on. Thus…
Two main challenges in recommender systems are modeling users with heterogeneous taste, and providing explainable recommendations. In this paper, we propose the neural Attentive Multi-Persona Collaborative Filtering (AMP-CF) model as a unified solution for both problems. AMP-CF breaks down the user to several latent 'personas' (profiles) that identify and discern the different tastes and inclinations of the user. Then, the revealed personas are used to generate and explain the final recommendation list for the user. AMP-CF models users as an attentive mixture of personas, enabling a dynamic us…
Rutgers University（罗格斯大学）；Renmin University of China（中国人民大学）
By providing explanations for users and system designers to facilitate better understanding and decision making, explainable recommendation has been an important research problem. In this paper, we propose Counterfactual Explainable Recommendation (CountER), which takes the insights of counterfactual reasoning from causal inference for explainable recommendation. CountER is able to formulate the complexity and the strength of explanations, and it adopts a counterfactual learning framework to seek simple (low complexity) and effective (high strength) explanations for the model decision. Technic…
Tsinghua University（清华大学）；University of Southern California（南加利福尼亚大学）
Explainability and effectiveness are two key aspects for building recommender systems. Prior efforts mostly focus on incorporating side information to achieve better recommendation performance. However, these methods have some weaknesses: (1) prediction of neural network-based embedding methods are hard to explain and debug; (2) symbolic, graph-based approaches (e.g., meta path-based models) require manual efforts and domain knowledge to define patterns and rules, and ignore the item association types (e.g. substitutable and complementary). In this paper, we propose a novel joint learning fram…
The University of Hong Kong（香港大学）；Suoxinda Holdings Limited（索信达控股有限公司）
In recent years, the field of recommendation systems has attracted increasing attention to developing predictive models that provide explanations of why an item is recommended to a user. The explanations can be either obtained by post-hoc diagnostics after fitting a relatively complex model or embedded into an intrinsically interpretable model. In this paper, we propose the explainable recommendation systems based on a generalized additive model with manifest and latent interactions (GAMMLI). This model architecture is intrinsically interpretable, as it additively consists of the user and item…
ExplainRec: Towards Explainable Multi-Modal Zero-Shot Recommendation with Preference Attribution and Large Language Models
Department of Software \& Microelectronics Peking University Beijing, China；Department of Software \& Microelectronics Peking University Beijing, China hangli\；Department of Software \& Microelectronics Peking University Beijing, China zehua\；Department of Software \& Microelectronics Peking University Beijing, China xiaofan\；Economic Law School China University of Political Science；School of Computer Science Peking University Beijing, China
RES-MR: Risk-Aware Reasoning for Explainable and Safe Medication Recommendation
Shandong Computer Science Center (National Supercomputer Center in Jinan)（山东省计算机科学中心（国家济南超级计算中心））；Qilu University of Technology (Shandong Academy of Sciences)（齐鲁工业大学（山东省科学院））；Shandong Fundamental Research Center for Computer Science（山东省计算机科学基础研究中心）；University of Technology Sydney（悉尼科技大学）
The emerging meta- and multi-verse landscape is yet another step towards the more prevalent use of already ubiquitous online markets. In such markets, recommender systems play critical roles by offering items of interest to the users, thereby narrowing down a vast search space that comprises hundreds of thousands of products. Recommender systems are usually designed to learn common user behaviors and rely on them for inference. This approach, while effective, is oblivious to subtle idiosyncrasies that differentiate humans from each other. Focusing on this observation, we propose an architectur…
Latent factor collaborative filtering (CF) has been a widely used technique for recommender system by learning the semantic representations of users and items. Recently, explainable recommendation has attracted much attention from research community. However, trade-off exists between explainability and performance of the recommendation where metadata is often needed to alleviate the dilemma. We present a novel feature mapping approach that maps the uninterpretable general features onto the interpretable aspect features, achieving both satisfactory accuracy and explainability in the recommendat…
Most accurate recommender systems are black-box models, hiding the reasoning behind their recommendations. Yet explanations have been shown to increase the user's trust in the system in addition to providing other benefits such as scrutability, meaning the ability to verify the validity of recommendations. This gap between accuracy and transparency or explainability has generated an interest in automated explanation generation methods. Restricted Boltzmann Machines (RBM) are accurate models for CF that also lack interpretability. In this paper, we focus on RBM based collaborative filtering rec…
Tel Aviv University（特拉维夫大学）；Facebook AI Research（脸书人工智能研究院）
We tackle the problem of building explainable recommendation systems that are based on a per-user decision tree, with decision rules that are based on single attribute values. We build the trees by applying learned regression functions to obtain the decision rules as well as the values at the leaf nodes. The regression functions receive as input the embedding of the user's training set, as well as the embedding of the samples that arrive at the current node. The embedding and the regressors are learned end-to-end with a loss that encourages the decision rules to be sparse. By applying our meth…
Recommendation systems personalise suggestions to individuals to help them in their decision making and exploration tasks. In the ideal case, these recommendations, besides of being accurate, should also be novel and explainable. However, up to now most platforms fail to provide both, novel recommendations that advance users' exploration along with explanations to make their reasoning more transparent to them. For instance, a well-known recommendation algorithm, such as matrix factorisation (MF), optimises only the accuracy criterion, while disregarding other quality criteria such as the expla…
Modelling mix-and-match relationships among fashion items has become increasingly demanding yet challenging for modern E-commerce recommender systems. When performing clothes matching, most existing approaches leverage the latent visual features extracted from fashion item images for compatibility modelling, which lacks explainability of generated matching results and can hardly convince users of the recommendations. Though recent methods start to incorporate pre-defined attribute information (e.g., colour, style, length, etc.) for learning item representations and improving the model interpre…
KEDRec-LM: A Knowledge-distilled Explainable Drug Recommendation Large Language Model
Worcester Polytechnic Institute（伍斯特理工学院）；Yale University（耶鲁大学）；University of California, Davis（加州大学戴维斯分校）；The University of Texas Health Science Center at Houston（德克萨斯大学休斯顿健康科学中心）
G-Refer: Graph Retrieval-Augmented Large Language Model for Explainable Recommendation
The Hong Kong University of Science and Technology (Guangzhou)（香港科技大学（广州））；The Chinese University of Hong Kong（香港中文大学）；Monash University（莫纳什大学）；Huawei Technologies Co., Ltd.（华为技术有限公司）
In the last few decades, companies are interested to adopt an online automated recruitment process in an international recruitment environment. The problem is that the recruitment of employees through the manual procedure is a time and money consuming process. As a result, processing a significant number of applications through conventional methods can lead to the recruitment of clumsy individuals. Different JD/Resume matching model architectures have been proposed and reveal a high accuracy level in selecting relevant candidatesfor the required job positions. However, the development of an au…
State of the art music recommender systems mainly rely on either matrix factorization-based collaborative filtering approaches or deep learning architectures. Deep learning models usually use metadata for content-based filtering or predict the next user interaction by learning from temporal sequences of user actions. Despite advances in deep learning for song recommendation, none has taken advantage of the sequential nature of songs by learning sequence models that are based on content. Aside from the importance of prediction accuracy, other significant aspects are important, such as explainab…
Fudan University（复旦大学）；Shanghai Institute of Intelligent Electronics & Systems（上海智能电子与系统研究院）
Most of existing embedding based recommendation models use embeddings (vectors) corresponding to a single fixed point in low-dimensional space, to represent users and items. Such embeddings fail to precisely represent the users/items with uncertainty often observed in recommender systems. Addressing this problem, we propose a unified deep recommendation framework employing Gaussian embeddings, which are proven adaptive to uncertain preferences exhibited by some users, resulting in better user representations and recommendation performance. Furthermore, our framework adopts Monte-Carlo sampling…
Uncertainty-Aware Large Language Models for Explainable Disease Diagnosis
University of Minnesota（明尼苏达大学）；University of Chicago（芝加哥大学）；Columbia University（哥伦比亚大学）；University of Virginia（弗吉尼亚大学）；University of California San Francisco（加州大学旧金山分校）；Mayo Clinic（梅奥诊所）；Institute for Health Informatics（健康信息学研究所）
Hong Kong Baptist University（香港浸会大学）；Rutgers University（罗格斯大学）
Personalization of natural language generation plays a vital role in a large spectrum of tasks, such as explainable recommendation, review summarization and dialog systems. In these tasks, user and item IDs are important identifiers for personalization. Transformer, which is demonstrated with strong language modeling capability, however, is not personalized and fails to make use of the user and item IDs since the ID tokens are not even in the same semantic space as the words. To address this problem, we present a PErsonalized Transformer for Explainable Recommendation (PETER), on which we desi…
Explainable recommendation attempts to develop models that generate not only high-quality recommendations but also intuitive explanations. The explanations may either be post-hoc or directly come from an explainable model (also called interpretable or transparent model in some contexts). Explainable recommendation tries to address the problem of why: by providing explanations to users or system designers, it helps humans to understand why certain items are recommended by the algorithm, where the human can either be users or system designers. Explainable recommendation helps to improve the tran…
Autoencoders are a common building block of Deep Learning architectures, where they are mainly used for representation learning. They have also been successfully used in Collaborative Filtering (CF) recommender systems to predict missing ratings. Unfortunately, like all black box machine learning models, they are unable to explain their outputs. Hence, while predictions from an Autoencoder-based recommender system might be accurate, it might not be clear to the user why a recommendation was generated. In this work, we design an explainable recommendation system using an Autoencoder model whose…
Explaining automatically generated recommendations allows users to make more informed and accurate decisions about which results to utilize, and therefore improves their satisfaction. In this work, we develop a multi-task learning solution for explainable recommendation. Two companion learning tasks of user preference modeling for recommendation} and \textit{opinionated content modeling for explanation are integrated via a joint tensor factorization. As a result, the algorithm predicts not only a user's preference over a list of items, i.e., recommendation, but also how the user would apprecia…
Vrije Universiteit Amsterdam（阿姆斯特丹自由大学）；University of Amsterdam（阿姆斯特丹大学）
Most conversational recommendation approaches are either not explainable, or they require external user's knowledge for explaining or their explanations cannot be applied in real time due to computational limitations. In this work, we present a real time category based conversational recommendation approach, which can provide concise explanations without prior user knowledge being required. We first perform an explainable user model in the form of preferences over the items' categories, and then use the category preferences to recommend items. The user model is performed by applying a BERT-bas…
Explainable recommendation has attracted much attention from the industry and academic communities. It has shown great potential for improving the recommendation persuasiveness, informativeness and user satisfaction. Despite a lot of promising explainable recommender models have been proposed in the past few years, the evaluation strategies of these models suffer from several limitations. For example, the explanation ground truths are not labeled by real users, the explanations are mostly evaluated based on only one aspect and the evaluation strategies can be hard to unify. To alleviate the ab…
Explainable recommendation is an important task. Many methods have been proposed which generate explanations from the content and reviews written for items. When review text is unavailable, generating explanations is still a hard problem. In this paper, we illustrate how explanations can be generated in such a scenario by leveraging external knowledge in the form of knowledge graphs. Our method jointly ranks items and knowledge graph entities using a Personalized PageRank procedure to produce recommendations together with their explanations.
University of Technology Sydney（悉尼科技大学）；Curtin University（科廷大学）
Counterfactual explanations interpret the recommendation mechanism via exploring how minimal alterations on items or users affect the recommendation decisions. Existing counterfactual explainable approaches face huge search space and their explanations are either action-based (e.g., user click) or aspect-based (i.e., item description). We believe item attribute-based explanations are more intuitive and persuadable for users since they explain by fine-grained item demographic features (e.g., brand). Moreover, counterfactual explanation could enhance recommendations by filtering out negative ite…
Rutgers University（罗格斯大学）；University of California, Los Angeles（加利福尼亚大学洛杉矶分校）；University of Washington（华盛顿大学）
There has been growing attention on fairness considerations recently, especially in the context of intelligent decision making systems. Explainable recommendation systems, in particular, may suffer from both explanation bias and performance disparity. In this paper, we analyze different groups of users according to their level of activity, and find that bias exists in recommendation performance between different groups. We show that inactive users may be more susceptible to receiving unsatisfactory recommendations, due to insufficient training data for the inactive users, and that their recomm…
Rutgers University（罗格斯大学）；Renmin University of China（中国人民大学）
Explainable recommendation has shown its great advantages for improving recommendation persuasiveness, user satisfaction, system transparency, among others. A fundamental problem of explainable recommendation is how to evaluate the explanations. In the past few years, various evaluation strategies have been proposed. However, they are scattered in different papers, and there lacks a systematic and detailed comparison between them. To bridge this gap, in this paper, we comprehensively review the previous work, and provide different taxonomies for them according to the evaluation perspectives an…
University of Technology Sydney（悉尼科技大学）；Tongji University（同济大学）；Wuhan University of Technology（武汉理工大学）；University of Illinois at Chicago（伊利诺伊大学芝加哥分校）
Recent advances in path-based explainable recommendation systems have attracted increasing attention thanks to the rich information provided by knowledge graphs. Most existing explainable recommendations only utilize static knowledge graphs and ignore the dynamic user-item evolutions, leading to less convincing and inaccurate explanations. Although there are some works that realize that modelling user's temporal sequential behaviour could boost the performance and explainability of the recommender systems, most of them either only focus on modelling user's sequential interactions within a path…
