大学校长群发邮件中所反映的COVID-19疫情
COVID-19 as Reflected in University President Bulk Email
AI总结：
该研究通过分析疫情前后及三个阶段大学校长群发邮件的内容变化，揭示其在信息性、语言风格和提及对象上的显著差异，为数字危机传播与自动识别危机情境提供依据。
摘要：
“校长致信”长期以来被用于向大学学生、教职员工通报最新政策、事件和新闻，以维持校园社群的知情。但在COVID-19疫情期间，随着各大学迅速关闭设施、让学生回家并取消旅行，这些邮件的重要性进一步上升。我们报告了一项内容分析，研究对象是不同大学校长在疫情前及疫情三个阶段中向学生和员工发送的群发邮件。我们发现，随着大学逐步走向并进入关闭状态，这些邮件内容发生了变化。疫情期间：1）校长群发邮件往往比之前更具信息性、更积极、更清晰；2）它们倾向于使用更多的个人化和集体化语言；3）大学校长倾向于提及更多地方政治领导人，而较少提及其他大学领导人。我们的结果可为数字危机传播研究提供参考，并可能对有兴趣从通信流中自动识别危机情境的研究者有所帮助。
英文摘要：
E-mail ``Messages From the President'' to university students, staff, and faculty have long been used to keep campus communities aware of the latest policies, events, and news. But during the COVID-19 pandemic, as universities quickly closed facilities, sent students home, and canceled travel, these messages took on even greater importance. We report on a content analysis of bulk emails from different universities' presidents to their students and employees before and in three stages of the pandemic. We find that these messages change as universities move towards and through closure. During the pandemic, 1) presidential bulk emails tend to be more informative, positive, clearer than before; 2) they tend to use more personal and collective language; 3) university presidents tend to mention more local political leaders and fewer other university leaders. Our results can inform research on digital crisis communication and may be useful for researchers interested in automatically identifying crisis situations from communication streams.
机构、总结、中文摘要均由AI分析而来，可能存在错误，请以论文正文为准。
