探索对话代理设计挑战与跨学科协作之间的联系
Exploring Links between Conversational Agent Design Challenges and Interdisciplinary Collaboration
AI总结：
本文以跨学科协作为视角，提出对话代理设计挑战的分类法及应对策略，并呼吁实证验证其有效性。
摘要：
近年来，对话代理（CA）在不同应用中的普及和使用稳步上升，这远早于大型语言模型的更直接影响。伴随这一增长，设计和创建对话代理的挑战也得到了广泛的探索和记录。本文聚焦于近期关于CA创建的社会技术挑战的范围综述，作为一篇观点文章，呼吁审视跨学科协作（IDC）挑战在多大程度上可能促成社会技术CA设计挑战。本文提出了一种以IDC为视角的CA设计挑战分类法，并提出了克服这些挑战的实用策略，以补充现有的设计原则。本文邀请未来工作对提出的概念联系进行实证验证，并在CA设计领域内应用所提出的策略以评估其有效性。
英文摘要：
Recent years have seen a steady rise in the popularity and use of Conversational Agents (CA) for different applications, well before the more immediate impact of large language models. This rise has been accompanied by an extensive exploration and documentation of the challenges of designing and creating conversational agents. Focusing on a recent scoping review of the socio-technical challenges of CA creation, this opinion paper calls for an examination of the extent to which interdisciplinary collaboration (IDC) challenges might contribute towards socio-technical CA design challenges. The paper proposes a taxonomy of CA design challenges using IDC as a lens, and proposes practical strategies to overcome them which complement existing design principles. The paper invites future work to empirically verify suggested conceptual links and apply the proposed strategies within the space of CA design to evaluate their effectiveness.
机构、总结、中文摘要均由AI分析而来，可能存在错误，请以论文正文为准。
