Providing dialogue agents with a profile representation can improve their consistency and coherence, leading to better conversations. However, current profile-based dialogue datasets for training such agents contain either explicit profile representations that are simple and dialogue-specific, or implicit representations that are difficult to collect. In this work, we propose a unified framework in which we bring together both standard and more sophisticated profile representations by creating a new resource where each dialogue is aligned with all possible speaker representations such as communication style, biographies, and personality. This framework allows to test several baselines built using generative language models with several profile configurations. The automatic evaluation shows that profile-based models have better generalisation capabilities than models trained on dialogues only, both in-domain and cross-domain settings. These results are consistent for fine-tuned models and instruction-based LLMs. Additionally, human evaluation demonstrates a clear preference for generations consistent with both profile and context. Finally, to account for possible privacy concerns, all experiments are done under two configurations: inter-character and intra-character. In the former, the LM stores the information about the character in its internal representation, while in the latter, the LM does not retain any personal information but uses it only at inference time.
"In Dialogues We Learn": Towards Personalized Dialogue Without Pre-defined Profiles through In-Dialogue Learning
Gaoling School of Artificial Intelligence, Renmin University of China(中国人民大学高瓴人工智能学院);Ant Group(蚂蚁集团);University of Electronic Science and Technology of China(电子科技大学);Kunming University of Science and Technology(昆明理工大学)
Towards Stable and Personalised Profiles for Lexical Alignment in Spoken Human-Agent Dialogue
Centre for Language Studies, Centre for Language and Speech Technology, Radboud University,Nijmegen, The Netherlands(语言研究所以及语言与语音技术中心,拉德堡德大学,尼姆egen,荷兰);Behavioural Science Institute, Radboud University, Nijmegen, The Netherlands(行为科学研究所,拉德堡德大学,尼姆egen,荷兰)
Synthetic or Authentic? Building Mental Patient Simulators from Longitudinal Evidence
SJTU Paris Elite Institute of Technology(上海交通大学巴黎精英理工学院);X-LANCE Lab(X-LANCE实验室);School of Computer Science, Shanghai Jiao Tong University(上海交通大学计算机科学学院);School of Computer Science and Engineering, Northeastern University(东北大学计算机科学与工程学院);School of Computing and Information Systems, Singapore Management University(新加坡管理大学计算机与信息系统学院)
MOOM: Maintenance, Organization and Optimization of Memory in Ultra-Long Role-Playing Dialogues
Beijing University of Posts and Telecommunications(北京邮电大学);SenseTime(商汤科技);Beijing Key Laboratory of Network System and Network Culture(北京网络系统与网络文化重点实验室)
Tailored Conversations beyond LLMs: A RL-Based Dialogue Manager
ISIR Sorbonne University Paris, France(索邦大学ISIR研究所巴黎,法国);CNRS/ISIR Sorbonne University Paris, France(法国国家科学研究中心/索邦大学ISIR研究所巴黎,法国);CNRS/SANPSY Univ. Bordeaux Bordeaux, France(法国国家科学研究中心/SANPSY大学波尔多,法国)
Know You First and Be You Better: Modeling Human-Like User Simulators via Implicit Profiles
SRIBD, School of Data Science, The Chinese University of Hong Kong, Shenzhen, Guangdong(香港中文大学(深圳)数据科学学院);Artificial Intelligence Research Institute, Shenzhen University of Advanced Technology(深圳先进技术大学人工智能研究院);Department of ECE, National University of Singapore(新加坡国立大学电子工程系)
Maintaining a consistent attribute profile is crucial for dialogue agents to naturally converse with humans. Existing studies on improving attribute consistency mainly explored how to incorporate attribute information in the responses, but few efforts have been made to identify the consistency relations between response and attribute profile. To facilitate the study of profile consistency identification, we create a large-scale human-annotated dataset with over 110K single-turn conversations and their key-value attribute profiles. Explicit relation between response and profile is manually labe…
Rethinking How to Remember: Beyond Atomic Facts in Lifelong LLM Agent Memory
TMLR Group, Hong Kong Baptist University(香港 Baptist 大学 TMLR 实验组);The University of Texas at Austin(德克萨斯大学奥斯汀分校);Shanghai Jiao Tong University(上海交通大学);Sydney AI Center, The University of Sydney(悉尼大学悉尼人工智能中心)
Korea University(高丽大学);NCSOFT(NCSOFT公司);Naver Corporation(Naver公司)
To build a conversational agent that interacts fluently with humans, previous studies blend knowledge or personal profile into the pre-trained language model. However, the model that considers knowledge and persona at the same time is still limited, leading to hallucination and a passive way of using personas. We propose an effective dialogue agent that grounds external knowledge and persona simultaneously. The agent selects the proper knowledge and persona to use for generating the answers with our candidate scoring implemented with a poly-encoder. Then, our model generates the utterance with…
UKP Lab, Department of Computer Science and Hessian Center for AI (hessian.AI), Technische Universität Darmstadt(德国达姆施塔特技术大学UKP实验室、计算机科学系和海森人工智能中心(hessian.AI));Zuse School ELIZA(Zuse学院ELIZA);National Research Center for Applied Cybersecurity ATHENE(应用网络安全国家研究中心ATHENE);Indian Institute of Technology Delhi(印度德里理工学院);Yardi School of Artificial Intelligence(Yardi人工智能学院);University of Louisville(路易斯维尔大学);University of Toledo(托莱多大学)
Know You Before You Speak: User-State Modeling for LLM Personalization in Multi-Turn Conversation
School of Computing, National University of Singapore(新加坡国立大学计算机学院);School of Artificial Intelligence, Beihang University(北航人工智能学院);Institute of Computing Technology, Chinese Academy of Sciences(中国科学院计算技术研究所);German Institute of Human Nutrition Potsdam-Rehbruecke(德国人类营养研究所波茨坦-雷赫布鲁克)
UPCS: Unbiased Persona Construction for Dialogue Generation
School of Software Shandong University(山东大学软件学院);Hong Kong University of Science and Technology(香港科技大学);Southern University of Science and Technology(南方科技大学)
University of Amsterdam(阿姆斯特丹大学);Shandong University(山东大学);Ahold Delhaize(皇家阿霍德德尔海兹集团)
There is increasing interest in developing personalized Task-oriented Dialogue Systems (TDSs). Previous work on personalized TDSs often assumes that complete user profiles are available for most or even all users. This is unrealistic because (1) not everyone is willing to expose their profiles due to privacy concerns; and (2) rich user profiles may involve a large number of attributes (e.g., gender, age, tastes, . . .). In this paper, we study personalized TDSs without assuming that user profiles are complete. We propose a Cooperative Memory Network (CoMemNN) that has a novel mechanism to grad…
Montreal Institute for Learning Algorithms, MILA(蒙特利尔学习算法研究所(MILA));Facebook AI Research(脸书人工智能研究院)
Chit-chat models are known to have several problems: they lack specificity, do not display a consistent personality and are often not very captivating. In this work we present the task of making chit-chat more engaging by conditioning on profile information. We collect data and train models to (i) condition on their given profile information; and (ii) information about the person they are talking to, resulting in improved dialogues, as measured by next utterance prediction. Since (ii) is initially unknown our model is trained to engage its partner with personal topics, and we show the resultin…
Distinct Profiles of Run-to-Run Score Reliability and Expert-Panel Alignment Across Four LLM Evaluators of Simulated Japanese-Language AI-to-AI Counseling
Japan National Institute of Occupational Safety and Health(日本国立职业安全卫生研究所);Kaze To Taiyo(凯泽・太阳);Saga Occupational Health Association(Saga职业健康协会);Department of Pharmacy, Zikei Hospital/Zikei Institute of Psychiatry(药剂科,Zikei医院/Zikei精神医学研究所);Department of Medical Welfare, Suzuka University of Medical Science(医疗福祉科, Suzuka医科大学);Graduate School of Human Sciences, Ritsumeikan University(人类科学研究生院,立命馆大学);Faculty of Nursing, National Defense Medical College(护理学部,国家防卫医疗大学);Support Center for Students with Disabilities, Aoyama Gakuin University(残疾学生支持中心,上智大学)
Ensembling Large Language Models to Characterize Affective Dynamics in Student-AI Tutor Dialogues
Harvard Graduate School of Education(哈佛教育研究生院);Harvard University(哈佛大学);Personal Robots Group, Media Lab(个人机器人小组、媒体实验室);Massachusetts Institute of Technology(麻省理工学院)
Renmin University of China(中国人民大学);University of Montreal(蒙特利尔大学)
Personalized dialogue systems explore the problem of generating responses that are consistent with the user's personality, which has raised much attention in recent years. Existing personalized dialogue systems have tried to extract user profiles from dialogue history to guide personalized response generation. Since the dialogue history is usually long and noisy, most existing methods truncate the dialogue history to model the user's personality. Such methods can generate some personalized responses, but a large part of dialogue history is wasted, leading to sub-optimal performance of personal…
Personalizing dialogue agents is important for dialogue systems to generate more specific, consistent, and engaging responses. However, most current dialogue personalization approaches rely on explicit persona descriptions during inference, which severely restricts its application. In this paper, we propose a novel approach that learns to predict persona information based on the dialogue history to personalize the dialogue agent without relying on any explicit persona descriptions during inference. Experimental results on the PersonaChat dataset show that the proposed method can improve the co…
University of California, Santa Barbara(加州大学圣塔芭芭拉分校);Google Research(谷歌研究院)
Dialogue generation has been successfully learned from scratch by neural networks, but tends to produce the same general response, e.g., "what are you talking about?", in many conversations. To reduce this homogeneity, external knowledge such as the speaker's profile and domain knowledge is applied as an additional condition to diversify a model's output. The required knowledge to develop an effective conversation, however, is not always available, which is different from prior work's assumption that a model always has acquired sufficient knowledge before chatting. This problem can be detrimen…