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arXiv 2311.03026cs.CL

多方对话AI中的一致性检测

Detecting Agreement in Multi-party Conversational AI

Heriot-Watt University(赫瑞-瓦特大学)
Laura Schauer, Jason Sweeney, Charlie Lyttle, Zein Said, Aron Szeles, Cale Clark, Katie McAskill, Xander Wickham, Tom Byars, Daniel Hernández Garcia, Nancie Gun… 展开作者

Laura Schauer, Jason Sweeney, Charlie Lyttle, Zein Said, Aron Szeles, Cale Clark, Katie McAskill, Xander Wickham, Tom Byars, Daniel Hernández Garcia, Nancie Gunson, Angus Addlesee, Oliver Lemon

AI总结:

针对多方对话系统面临的说话人/受话人识别、话轮转换等难题,研究构建了支持双人知识问答游戏的多方对话系统,可检测用户对答案的一致性并回应,相关语料与代码已开源。

摘要:

如今,对话系统需具备处理多方场景对话的能力,尤其在社交辅助机器人(Socially Assistive Robots, SARs)领域应用广泛。但这类系统的实际可用性仍存障碍,需克服说话人识别、受话人识别、复杂话轮转换等额外挑战。本文提出一套多方对话系统方案,邀请两名用户参与 trivia quiz(知识问答)游戏,系统可检测用户对最终答案的一致或异议并作出对应回应。评估涵盖性能测试与用户评价两方面结果,重点聚焦用户一致性检测效果。本文已将标注对话语料与所提系统代码在GitHub开源发布。

英文摘要:

Today, conversational systems are expected to handle conversations in multi-party settings, especially within Socially Assistive Robots (SARs). However, practical usability remains difficult as there are additional challenges to overcome, such as speaker recognition, addressee recognition, and complex turn-taking. In this paper, we present our work on a multi-party conversational system, which invites two users to play a trivia quiz game. The system detects users' agreement or disagreement on a final answer and responds accordingly. Our evaluation includes both performance and user assessment results, with a focus on detecting user agreement. Our annotated transcripts and the code for the proposed system have been released open-source on GitHub.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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