繁荣的创新生态系统:利益相关者、工具与人之间的协同作用
Thriving Innovation Ecosystems: Synergy Among Stakeholders, Tools, and People
AI总结:
本文通过五组利益相关者访谈研究,发现创新生态系统中人而非数字工具是决策信息的关键来源,并探讨了技术如何增强决策以构建稳健公平的创新生态系统。
摘要:
创新生态系统是一个多利益相关者环境,不同利益相关者在此互动以解决复杂的社会技术挑战。我们探索了利益相关者如何使用数字工具、人力资源及其组合来收集信息并在创新生态系统中做出决策。为了全面理解利益相关者的动机、信息需求和实践,我们开展了一项三部分访谈研究,覆盖五个利益相关者群体(N=13),并使用了一个交互式数字仪表盘。我们发现,利益相关者参与创新生态系统的主要动机是其贡献可能产生的社会影响。我们还发现,利益相关者使用数字工具获取“高层次”信息以支撑初步决策工作,但最终依赖人际网络提供的上下文信息来执行最终决策。因此,在这些生态系统中,人而非数字工具似乎是关键的信息来源。基于我们的发现,我们探索了技术如何仍然能够增强利益相关者的决策工作,并促成稳健且公平的创新生态系统。
英文摘要:
An innovation ecosystem is a multi-stakeholder environment, where different stakeholders interact to solve complex socio-technical challenges. We explored how stakeholders use digital tools, human resources, and their combination to gather information and make decisions in innovation ecosystems. To comprehensively understand stakeholders' motivations, information needs and practices, we conducted a three-part interview study across five stakeholder groups (N=13) using an interactive digital dashboard. We found that stakeholders were primarily motivated to participate in innovation ecosystems by the potential social impact of their contributions. We also found that stakeholders used digital tools to seek "high-level" information to scaffold initial decision-making efforts but ultimately relied on contextual information provided by human networks to enact final decisions. Therefore, people, not digital tools, appear to be the key source of information in these ecosystems. Guided by our findings, we explored how technology might nevertheless enhance stakeholders' decision-making efforts and enable robust and equitable innovation ecosystems.
机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。