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arXiv 2305.02750cs.CLcs.AI

主动对话系统综述:问题、方法与展望

A Survey on Proactive Dialogue Systems: Problems, Methods, and Prospects

National University of Singapore(新加坡国立大学);Sichuan University(四川大学);The Chinese University of Hong Kong(香港中文大学)

Yang Deng, Wenqiang Lei, Wai Lam, Tat-Seng Chua

AI总结:

本文首次系统综述主动对话系统,涵盖其问题、方法及未来挑战,旨在推动对话AI向更主动、策略性交互发展。

摘要:

主动对话系统与广泛的真实世界对话应用相关,赋予对话代理引导对话方向的能力,以实现系统侧预定义的目标或达成特定目的。它借助先进技术,得以推进到需要策略性和激励性交互的更复杂任务。在本综述中,我们全面概述了不同类型对话中对话代理主动性的突出问题和先进设计。此外,我们讨论了满足现实应用需求但未来需要更多研究关注所面临的挑战。我们希望这第一篇关于主动对话系统的综述能够为社区提供对这一实际问题的快速访问和整体图景,并激发对话AI取得更大进展,迈向新水平。

英文摘要:

Proactive dialogue systems, related to a wide range of real-world conversational applications, equip the conversational agent with the capability of leading the conversation direction towards achieving pre-defined targets or fulfilling certain goals from the system side. It is empowered by advanced techniques to progress to more complicated tasks that require strategical and motivational interactions. In this survey, we provide a comprehensive overview of the prominent problems and advanced designs for conversational agent's proactivity in different types of dialogues. Furthermore, we discuss challenges that meet the real-world application needs but require a greater research focus in the future. We hope that this first survey of proactive dialogue systems can provide the community with a quick access and an overall picture to this practical problem, and stimulate more progresses on conversational AI to the next level.

机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。

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