Visual contents, such as illustrations and images, play a big role in product manual understanding. Existing Product Manual Question Answering (PMQA) datasets tend to ignore visual contents and only retain textual parts. In this work, to emphasize the importance of multimodal contents, we propose a Multimodal Product Manual Question Answering (MPMQA) task. For each question, MPMQA requires the model not only to process multimodal contents but also to provide multimodal answers. To support MPMQA, a large-scale dataset PM209 is constructed with human annotations, which contains 209 product manuals from 27 well-known consumer electronic brands. Human annotations include 6 types of semantic regions for manual contents and 22,021 pairs of question and answer. Especially, each answer consists of a textual sentence and related visual regions from manuals. Taking into account the length of product manuals and the fact that a question is always related to a small number of pages, MPMQA can be naturally split into two subtasks: retrieving most related pages and then generating multimodal answers. We further propose a unified model that can perform these two subtasks all together and achieve comparable performance with multiple task-specific models. The PM209 dataset is available at https://github.com/AIM3-RUC/MPMQA.
The aerospace industry relies on massive collections of complex and technical documents covering system descriptions, manuals or procedures. This paper presents a question answering (QA) system that would help aircraft pilots access information in this documentation by naturally interacting with the system and asking questions in natural language. After describing each module of the dialog system, we present a multi-task based approach for the QA module which enables performance improvement on a Flight Crew Operating Manual (FCOM) dataset. A method to combine scores from the retriever and the …
This paper explores domain adaptation for enabling question answering (QA) systems to answer questions posed against documents in new specialized domains. Current QA systems using deep neural network (DNN) technology have proven effective for answering general purpose factoid-style questions. However, current general purpose DNN models tend to be ineffective for use in new specialized domains. This paper explores the effectiveness of transfer learning techniques for this problem. In experiments on question answering in the automobile manual domain we demonstrate that standard DNN transfer lear…
We study question-answering over semi-structured data. We introduce a new way to apply the technique of semantic parsing by applying machine learning only to provide annotations that the system infers to be missing; all the other parsing logic is in the form of manually authored rules. In effect, the machine learning is used to provide non-syntactic matches, a step that is ill-suited to manual rules. The advantage of this approach is in its debuggability and in its transparency to the end-user. We demonstrate the effectiveness of the approach by achieving state-of-the-art performance of 40.42%…
IBM Research（IBM研究院）；Microsoft（微软）；Ben Gurion University（本·古里安大学）
Recent work in the field of automatic summarization and headline generation focuses on maximizing ROUGE scores for various news datasets. We present an alternative, extrinsic, evaluation metric for this task, Answering Performance for Evaluation of Summaries. APES utilizes recent progress in the field of reading-comprehension to quantify the ability of a summary to answer a set of manually created questions regarding central entities in the source article. We first analyze the strength of this metric by comparing it to known manual evaluation metrics. We then present an end-to-end neural abstr…
In human conversations, ellipsis and coreference are commonly occurring linguistic phenomena. Although these phenomena are a mean of making human-machine conversations more fluent and natural, only few dialogue corpora contain explicit indications on which turns contain ellipses and/or coreferences. In this paper we address the task of automatically detecting ellipsis and coreferences in conversational question answering. We propose to use a multi-label classifier based on DistilBERT. Multi-label classification and active learning are employed to compensate the limited amount of labeled data. …
Recent Deep Learning (DL) models have succeeded in achieving human-level accuracy on various natural language tasks such as question-answering, natural language inference (NLI), and textual entailment. These tasks not only require the contextual knowledge but also the reasoning abilities to be solved efficiently. In this paper, we propose an unsupervised question-answering based approach for a similar task, fact-checking. We transform the FEVER dataset into a Cloze-task by masking named entities provided in the claims. To predict the answer token, we utilize pre-trained Bidirectional Encoder R…
We introduce and study the task of clickbait spoiling: generating a short text that satisfies the curiosity induced by a clickbait post. Clickbait links to a web page and advertises its contents by arousing curiosity instead of providing an informative summary. Our contributions are approaches to classify the type of spoiler needed (i.e., a phrase or a passage), and to generate appropriate spoilers. A large-scale evaluation and error analysis on a new corpus of 5,000 manually spoiled clickbait posts -- the Webis Clickbait Spoiling Corpus 2022 -- shows that our spoiler type classifier achieves …
Highlighting while reading is a natural behavior for people to track salient content of a document. It would be desirable to teach an extractive summarizer to do the same. However, a major obstacle to the development of a supervised summarizer is the lack of ground-truth. Manual annotation of extraction units is cost-prohibitive, whereas acquiring labels by automatically aligning human abstracts and source documents can yield inferior results. In this paper we describe a novel framework to guide a supervised, extractive summarization system with question-answering rewards. We argue that qualit…
State Key Lab. of Intelligent Technology and Systems（智能技术与系统国家重点实验室）；National Lab. for Information Science and Technology（信息科学与技术国家实验室）；Dept. of Computer Science and Technology, Tsinghua University（清华大学计算机科学与技术系）
Multi-relation Question Answering is a challenging task, due to the requirement of elaborated analysis on questions and reasoning over multiple fact triples in knowledge base. In this paper, we present a novel model called Interpretable Reasoning Network that employs an interpretable, hop-by-hop reasoning process for question answering. The model dynamically decides which part of an input question should be analyzed at each hop; predicts a relation that corresponds to the current parsed results; utilizes the predicted relation to update the question representation and the state of the reasonin…
MIT Computer Science and Artificial Intelligence Laboratory（麻省理工学院计算机科学与人工智能实验室）
Knowledge graphs (KGs) have the advantage of providing fine-grained detail for question-answering systems. Unfortunately, building a reliable KG is time-consuming and expensive as it requires human intervention. To overcome this issue, we propose a novel framework to automatically construct a KG from unstructured documents that does not require external alignment. We first extract surface-form knowledge tuples from unstructured documents and encode them with contextual information. Entities with similar context semantics are then linked through internal alignment to form a graph structure. Thi…
Scenario-based question answering (SQA) has attracted increasing research attention. It typically requires retrieving and integrating knowledge from multiple sources, and applying general knowledge to a specific case described by a scenario. SQA widely exists in the medical, geography, and legal domains---both in practice and in the exams. In this paper, we introduce the GeoSQA dataset. It consists of 1,981 scenarios and 4,110 multiple-choice questions in the geography domain at high school level, where diagrams (e.g., maps, charts) have been manually annotated with natural language descriptio…
The Hebrew University of Jerusalem（耶路撒冷希伯来大学）；Google Research（谷歌研究院）
Neural knowledge-grounded generative models for dialogue often produce content that is factually inconsistent with the knowledge they rely on, making them unreliable and limiting their applicability. Inspired by recent work on evaluating factual consistency in abstractive summarization, we propose an automatic evaluation metric for factual consistency in knowledge-grounded dialogue using automatic question generation and question answering. Our metric, denoted $Q^2$, compares answer spans using natural language inference (NLI), instead of token-based matching as done in previous work. To foste…
The Ohio State University（俄亥俄州立大学）；ETH Zurich（苏黎世联邦理工学院）
State-of-the-art question answering (QA) relies upon large amounts of training data for which labeling is time consuming and thus expensive. For this reason, customizing QA systems is challenging. As a remedy, we propose a novel framework for annotating QA datasets that entails learning a cost-effective annotation policy and a semi-supervised annotation scheme. The latter reduces the human effort: it leverages the underlying QA system to suggest potential candidate annotations. Human annotators then simply provide binary feedback on these candidates. Our system is designed such that past annot…
Institute of Computer Science, Polish Academy of Sciences（波兰科学院计算机科学研究所）
In this paper an open-domain factoid question answering system for Polish, RAFAEL, is presented. The system goes beyond finding an answering sentence; it also extracts a single string, corresponding to the required entity. Herein the focus is placed on different approaches to entity recognition, essential for retrieving information matching question constraints. Apart from traditional approach, including named entity recognition (NER) solutions, a novel technique, called Deep Entity Recognition (DeepER), is introduced and implemented. It allows a comprehensive search of all forms of entity ref…
University of Trento（特伦托大学）；Qatar Computing Research Institute, HBKU（HBKU卡塔尔计算研究所）
In this paper, we developed a deep neural network (DNN) that learns to solve simultaneously the three tasks of the cQA challenge proposed by the SemEval-2016 Task 3, i.e., question-comment similarity, question-question similarity and new question-comment similarity. The latter is the main task, which can exploit the previous two for achieving better results. Our DNN is trained jointly on all the three cQA tasks and learns to encode questions and comments into a single vector representation shared across the multiple tasks. The results on the official challenge test set show that our approach p…
Dense retrieval (DR) approaches based on powerful pre-trained language models (PLMs) achieved significant advances and have become a key component for modern open-domain question-answering systems. However, they require large amounts of manual annotations to perform competitively, which is infeasible to scale. To address this, a growing body of research works have recently focused on improving DR performance under low-resource scenarios. These works differ in what resources they require for training and employ a diverse set of techniques. Understanding such differences is crucial for choosing …
This work demonstrates that using the objective with independence assumption for modelling the span probability $P(a_s,a_e) = P(a_s)P(a_e)$ of span starting at position $a_s$ and ending at position $a_e$ has adverse effects. Therefore we propose multiple approaches to modelling joint probability $P(a_s,a_e)$ directly. Among those, we propose a compound objective, composed from the joint probability while still keeping the objective with independence assumption as an auxiliary objective. We find that the compound objective is consistently superior or equal to other assumptions in exact match. A…
ECE, Seoul National University（首尔国立大学电气与计算机工程系）；IBM Korea（IBM韩国）
IBM Watson is a cognitive computing system capable of question answering in natural languages. It is believed that IBM Watson can understand large corpora and answer relevant questions more effectively than any other question-answering system currently available. To unleash the full power of Watson, however, we need to train its instance with a large number of well-prepared question-answer pairs. Obviously, manually generating such pairs in a large quantity is prohibitively time consuming and significantly limits the efficiency of Watson's training. Recently, a large-scale dataset of over 30 m…
School of Information, University of Arizona（亚利桑那大学信息学院）
Question Answering for complex questions is often modeled as a graph construction or traversal task, where a solver must build or traverse a graph of facts that answer and explain a given question. This "multi-hop" inference has been shown to be extremely challenging, with few models able to aggregate more than two facts before being overwhelmed by "semantic drift", or the tendency for long chains of facts to quickly drift off topic. This is a major barrier to current inference models, as even elementary science questions require an average of 4 to 6 facts to answer and explain. In this work w…
University of Washington（华盛顿大学）；Tel-Aviv University（特拉维夫大学）；Google Research（谷歌研究院）
The reading comprehension task, that asks questions about a given evidence document, is a central problem in natural language understanding. Recent formulations of this task have typically focused on answer selection from a set of candidates pre-defined manually or through the use of an external NLP pipeline. However, Rajpurkar et al. (2016) recently released the SQuAD dataset in which the answers can be arbitrary strings from the supplied text. In this paper, we focus on this answer extraction task, presenting a novel model architecture that efficiently builds fixed length representations of …
Question answering (QA) models often rely on large-scale training datasets, which necessitates the development of a data generation framework to reduce the cost of manual annotations. Although several recent studies have aimed to generate synthetic questions with single-span answers, no study has been conducted on the creation of list questions with multiple, non-contiguous spans as answers. To address this gap, we propose LIQUID, an automated framework for generating list QA datasets from unlabeled corpora. We first convert a passage from Wikipedia or PubMed into a summary and extract named e…
The Ohio State University（俄亥俄州立大学）；University of Michigan（密歇根大学）；George Mason University（乔治梅森大学）
Clinical question answering (QA) aims to automatically answer questions from medical professionals based on clinical texts. Studies show that neural QA models trained on one corpus may not generalize well to new clinical texts from a different institute or a different patient group, where large-scale QA pairs are not readily available for model retraining. To address this challenge, we propose a simple yet effective framework, CliniQG4QA, which leverages question generation (QG) to synthesize QA pairs on new clinical contexts and boosts QA models without requiring manual annotations. In order …
Building Extractive Question Answering System to Support Human-AI Health Coaching Model for Sleep Domain
Lee Kong Chian School of Medicine, NTU（南洋理工大学李光前医学院）；School of Computer Science and Engineering, NTU（南洋理工大学计算机科学与工程学院）；Salesforce AI Research（赛富时人工智能研究院）；Imperial College London（帝国理工学院）
Considering the widespread use of mobile and voice search, answer passage retrieval for non-factoid questions plays a critical role in modern information retrieval systems. Despite the importance of the task, the community still feels the significant lack of large-scale non-factoid question answering collections with real questions and comprehensive relevance judgments. In this paper, we develop and release a collection of 2,626 open-domain non-factoid questions from a diverse set of categories. The dataset, called ANTIQUE, contains 34,011 manual relevance annotations. The questions were asked…
Various forums and question answering (Q&A) sites are available online that allow Ubuntu users to find results similar to their queries. However, searching for a result is often time consuming as it requires the user to find a specific problem instance relevant to his/her query from a large set of questions. In this paper, we present an automated question answering system for Ubuntu users called Dr. Tux that is designed to answer user's queries by selecting the most similar question from an online database. The prototype was implemented in Python and uses NLTK and CoreNLP tools for Natural Lan…
While there has been substantial progress in factoid question-answering (QA), answering complex questions remains challenging, typically requiring both a large body of knowledge and inference techniques. Open Information Extraction (Open IE) provides a way to generate semi-structured knowledge for QA, but to date such knowledge has only been used to answer simple questions with retrieval-based methods. We overcome this limitation by presenting a method for reasoning with Open IE knowledge, allowing more complex questions to be handled. Using a recently proposed support graph optimization frame…
Research Institute for AI “Mihai Drăgănescu”（“米哈伊·德勒格内斯库”人工智能研究所）
The paper presents an open-domain Question Answering system for Romanian, answering COVID-19 related questions. The QA system pipeline involves automatic question processing, automatic query generation, web searching for the top 10 most relevant documents and answer extraction using a fine-tuned BERT model for Extractive QA, trained on a COVID-19 data set that we have manually created. The paper will present the QA system and its integration with the Romanian language technologies portal RELATE, the COVID-19 data set and different evaluations of the QA performance.
ETH Zurich（苏黎世联邦理工学院）；The Ohio State University（俄亥俄州立大学）
Annotating datasets for question answering (QA) tasks is very costly, as it requires intensive manual labor and often domain-specific knowledge. Yet strategies for annotating QA datasets in a cost-effective manner are scarce. To provide a remedy for practitioners, our objective is to develop heuristic rules for annotating a subset of questions, so that the annotation cost is reduced while maintaining both in- and out-of-domain performance. For this, we conduct a large-scale analysis in order to derive practical recommendations. First, we demonstrate experimentally that more training samples co…
Traditional information retrieval (such as that offered by web search engines) impedes users with information overload from extensive result pages and the need to manually locate the desired information therein. Conversely, question-answering systems change how humans interact with information systems: users can now ask specific questions and obtain a tailored answer - both conveniently in natural language. Despite obvious benefits, their use is often limited to an academic context, largely because of expensive domain customizations, which means that the performance in domain-specific applicat…
With the growing number and size of Linked Data datasets, it is crucial to make the data accessible and useful for users without knowledge of formal query languages. Two approaches towards this goal are knowledge graph visualization and natural language interfaces. Here, we investigate specifically question answering (QA) over Linked Data by comparing a diagrammatic visual approach with existing natural language-based systems. Given a QA benchmark (QALD7), we evaluate a visual method which is based on iteratively creating diagrams until the answer is found, against four QA systems that have na…
Developing methods to adversarially challenge NLP systems is a promising avenue for improving both model performance and interpretability. Here, we describe the approach of the team "longhorns" on Task 1 of the The First Workshop on Dynamic Adversarial Data Collection (DADC), which asked teams to manually fool a model on an Extractive Question Answering task. Our team finished first, with a model error rate of 62%. We advocate for a systematic, linguistically informed approach to formulating adversarial questions, and we describe the results of our pilot experiments, as well as our official su…
Inria Paris（巴黎法国国家信息与自动化研究所）；CNRS（法国国家科学研究中心）；PSL Research University（巴黎文理研究大学）；DeepMind（深度思维）；CIIRC CTU Prague（布拉格捷克理工大学捷克信息学、机器人与控制研究所）
Video question answering (VideoQA) is a complex task that requires diverse multi-modal data for training. Manual annotation of question and answers for videos, however, is tedious and prohibits scalability. To tackle this problem, recent methods consider zero-shot settings with no manual annotation of visual question-answer. In particular, a promising approach adapts frozen autoregressive language models pretrained on Web-scale text-only data to multi-modal inputs. In contrast, we here build on frozen bidirectional language models (BiLM) and show that such an approach provides a stronger and c…
Low-Resource Clickbait Spoiling for Indonesian via Question Answering
School of Electrical Engineering and Informatics Institut Teknologi Bandung（万隆理工学院电气工程与信息学院）；Mohamed bin Zayed University of Artificial Intelligence（穆罕默德·本·扎耶德人工智能大学）
Escola de Artes, Ciências e Humanidades Universidade de São Paulo（圣保罗大学艺术、科学与人文学院）；Instituto de Estudos Avançados Universidade de São Paulo（圣保罗大学高等研究院）；Escola Politécnica Universidade de São Paulo（圣保罗大学理工学院）
Current research in natural language processing is highly dependent on carefully produced corpora. Most existing resources focus on English; some resources focus on languages such as Chinese and French; few resources deal with more than one language. This paper presents the Pirá dataset, a large set of questions and answers about the ocean and the Brazilian coast both in Portuguese and English. Pirá is, to the best of our knowledge, the first QA dataset with supporting texts in Portuguese, and, perhaps more importantly, the first bilingual QA dataset that includes this language. The Pirá datas…
RespondeoQA: a Benchmark for Bilingual Latin-English Question Answering
Manning College of Information & Computer Sciences, University of Massachusetts Amherst（马萨诸塞大学阿姆赫斯特分校信息与计算机科学学院）；Institute for the Study of the Ancient World, New York University（纽约大学古代世界研究院）
Questions asked by humans during a conversation often contain contextual dependencies, i.e., explicit or implicit references to previous dialogue turns. These dependencies take the form of coreferences (e.g., via pronoun use) or ellipses, and can make the understanding difficult for automated systems. One way to facilitate the understanding and subsequent treatments of a question is to rewrite it into an out-of-context form, i.e., a form that can be understood without the conversational context. We propose CoQAR, a corpus containing $4.5$K conversations from the Conversational Question-Answeri…
Southeast University（东南大学）；Southeast University-Monash University Joint Research Institute（东南大学-蒙纳士大学联合研究院）；Monash University（蒙纳士大学）
A compelling approach to complex question answering is to convert the question to a sequence of actions, which can then be executed on the knowledge base to yield the answer, aka the programmer-interpreter approach. Use similar training questions to the test question, meta-learning enables the programmer to adapt to unseen questions to tackle potential distributional biases quickly. However, this comes at the cost of manually labeling similar questions to learn a retrieval model, which is tedious and expensive. In this paper, we present a novel method that automatically learns a retrieval mode…
Understanding open-domain text is one of the primary challenges in natural language processing (NLP). Machine comprehension benchmarks evaluate the system's ability to understand text based on the text content only. In this work, we investigate machine comprehension on MCTest, a question answering (QA) benchmark. Prior work is mainly based on feature engineering approaches. We come up with a neural network framework, named hierarchical attention-based convolutional neural network (HABCNN), to address this task without any manually designed features. Specifically, we explore HABCNN for this tas…
