AI辅助的防护行动:ChatGPT作为面临气候灾害人群的信息来源研究
AI-assisted Protective Action: Study of ChatGPT as an Information Source for a Population Facing Climate Hazards
AI总结:
本研究通过应急管理人员调查评估ChatGPT在气候灾害防护行动中提供信息的准确性与完整性,发现信息准确但完整性不足,且复杂情境下评价更低,同时证实AI辅助技术有助于提升公众灾害决策能力。
摘要:
ChatGPT正逐渐成为一种新型信息来源,公众在面临洪水和飓风等气候灾害并采取防护行动时,很可能会向ChatGPT寻求信息。本研究旨在评估当个人寻求有关采取防护行动方面的信息时,ChatGPT所生成回答的准确性和完整性。调查分析结果表明:(1)应急管理人员认为ChatGPT提供的回答在很大程度上是准确且完整的;(2)通过统计验证确认,所生成的信息是准确的,但缺乏完整性,这意味着所提供信息的范围是准确的;(3)针对与灾害保险相关的提示所生成的信息获得了最高评价,而与疏散相关的信息获得了最低评价。最后这一结果表明,对于复杂的、依赖具体情境的防护行动(如疏散),与其他防护行动相比,所提供的信息被评为不够完整。此外,结果还显示,受访者在参与调查并评估ChatGPT生成的信息后,对AI辅助技术(如ChatGPT)在应急准备和响应方面的实用性的看法有所改善。本研究的发现为AI辅助技术在改善灾害中的公共决策和防护行动方面的实用性提供了实证评估。
英文摘要:
ChatGPT has been emerging as a novel information source, and it is likely that the public might seek information from ChatGPT while taking protective actions when facing climate hazards such as floods and hurricanes. The objective of this study is to evaluate the accuracy and completeness of responses generated by ChatGPT when individuals seek information about aspects of taking protective actions. The survey analysis results indicated that: (1) the emergency managers considered the responses provided by ChatGPT as accurate and complete to a great extent; (2) it was statistically verified in evaluations that the generated information was accurate, but lacked completeness, implying that the extent of information provided is accurate; and (3) information generated for prompts related to hazard insurance received the highest evaluation, whereas the information generated related to evacuation received the lowest. This last result implies that, for complex, context-specific protective actions (such as evacuation), the information was rated as less complete compared with other protective actions. Also, the results showed that the perception of respondents regarding the utility of AI- assistive technologies (such as ChatGPT) for emergency preparedness and response improved after taking the survey and evaluating the information generated by ChatGPT. The findings from this study provide empirical evaluation regarding the utility of AI-assistive technologies for improving public decision-making and protective actions in disasters.
机构、总结、中文摘要均由AI分析而来,可能存在错误,请以论文正文为准。