神秘且可操纵的黑箱：关于推荐系统看法的定性分析
Mysterious and Manipulative Black Boxes: A Qualitative Analysis of Perceptions on Recommender Systems
AI总结：
本文基于欧盟 DSA 咨询答复，定性分析欧洲公众等多方对推荐系统的看法，发现其普遍担忧隐私、基本权利与民主风险，并指出现有法规执行不足。
摘要：
推荐系统被用于就各类事务提供相关建议。尽管这些系统是一个经典研究课题，但关于公众对这些系统的看法，相关知识仍然有限。公众意见也很重要，因为众所周知这些系统会引发各种问题。为此，本文对欧洲普通公民、民间社会团体、企业及其他各方关于推荐系统的看法进行了定性分析。所考察的数据集基于针对欧盟（EU）近期颁布的《数字服务法》（Digital Services Act，DSA）的一次咨询所提交的答复。因此，本文不仅有助于回答关于监管新技术和在线平台这一紧迫问题，还揭示了有关 DSA 政策制定的洞见。定性结果显示，欧洲人对推荐系统及其推荐质量总体持负面看法。人们普遍认为这些系统侵犯隐私和其他基本权利。许多欧洲人认为，这些系统还造成各种社会问题，甚至包括对民主的威胁。此外，欧盟现有法规通常被认为因缺乏适当执行而失败。咨询答复者提出了许多改善现状的建议，但其中只有少数最终进入 DSA。
英文摘要：
Recommender systems are used to provide relevant suggestions on various matters. Although these systems are a classical research topic, knowledge is still limited regarding the public opinion about these systems. Public opinion is also important because the systems are known to cause various problems. To this end, this paper presents a qualitative analysis of the perceptions of ordinary citizens, civil society groups, businesses, and others on recommender systems in Europe. The dataset examined is based on the answers submitted to a consultation about the Digital Services Act (DSA) recently enacted in the European Union (EU). Therefore, not only does the paper contribute to the pressing question about regulating new technologies and online platforms, but it also reveals insights about the policy-making of the DSA. According to the qualitative results, Europeans have generally negative opinions about recommender systems and the quality of their recommendations. The systems are widely seen to violate privacy and other fundamental rights. According to many Europeans, these also cause various societal problems, including even threats to democracy. Furthermore, existing regulations in the EU are commonly seen to have failed due to a lack of proper enforcement. Numerous suggestions were made by the respondents to the consultation for improving the situation, but only a few of these ended up to the DSA.
机构、总结、中文摘要均由AI分析而来，可能存在错误，请以论文正文为准。
