State-of-the-art summarization models still struggle to be factually consistent with the input text. A model-agnostic way to address this problem is post-editing the generated summaries. However, existing approaches typically fail to remove entity errors if a suitable input entity replacement is not available or may insert erroneous content. In our work, we focus on removing extrinsic entity errors, or entities not in the source, to improve consistency while retaining the summary's essential information and form. We propose to use sentence-compression data to train the post-editing model to take a summary with extrinsic entity errors marked with special tokens and output a compressed, well-formed summary with those errors removed. We show that this model improves factual consistency while maintaining ROUGE, improving entity precision by up to 30% on XSum, and that this model can be applied on top of another post-editor, improving entity precision by up to a total of 38%. We perform an extensive comparison of post-editing approaches that demonstrate trade-offs between factual consistency, informativeness, and grammaticality, and we analyze settings where post-editors show the largest improvements.
Modern summarization models generate highly fluent but often factually unreliable outputs. This motivated a surge of metrics attempting to measure the factuality of automatically generated summaries. Due to the lack of common benchmarks, these metrics cannot be compared. Moreover, all these methods treat factuality as a binary concept and fail to provide deeper insights into the kinds of inconsistencies made by different systems. To address these limitations, we devise a typology of factual errors and use it to collect human annotations of generated summaries from state-of-the-art summarizatio…
Automatic summarization is the process of shortening a set of textual data computationally, to create a subset (a summary) that represents the most important pieces of information in the original text. Existing summarization methods can be roughly divided into two types: extractive and abstractive. An extractive summarizer explicitly selects text snippets (words, phrases, sentences, etc.) from the source document, while an abstractive summarizer generates novel text snippets to convey the most salient concepts prevalent in the source.
Carnegie Mellon University（卡内基梅隆大学）；Google Research（谷歌研究院）；University of Washington（华盛顿大学）；Allen Institute for Artificial Intelligence（艾伦人工智能研究所）
Abstractive summarization models often generate inconsistent summaries containing factual errors or hallucinated content. Recent works focus on correcting factual errors in generated summaries via post-editing. Such correction models are trained using adversarial non-factual summaries constructed using heuristic rules for injecting errors. However, generating non-factual summaries using heuristics often does not generalize well to actual model errors. In this work, we propose to generate hard, representative synthetic examples of non-factual summaries through infilling language models. With th…
École Polytechnique（巴黎综合理工学院）；Institut Polytechnique de Paris（巴黎理工学院）；Télécom-Paris（巴黎电信学院）
The topic of summarization evaluation has recently attracted a surge of attention due to the rapid development of abstractive summarization systems. However, the formulation of the task is rather ambiguous, neither the linguistic nor the natural language processing community has succeeded in giving a mutually agreed-upon definition. Due to this lack of well-defined formulation, a large number of popular abstractive summarization datasets are constructed in a manner that neither guarantees validity nor meets one of the most essential criteria of summarization: factual consistency. In this paper…
Recent pre-trained abstractive summarization systems have started to achieve credible performance, but a major barrier to their use in practice is their propensity to output summaries that are not faithful to the input and that contain factual errors. While a number of annotated datasets and statistical models for assessing factuality have been explored, there is no clear picture of what errors are most important to target or where current techniques are succeeding and failing. We explore both synthetic and human-labeled data sources for training models to identify factual errors in summarizat…
NAVER AI Lab（NAVER人工智能实验室）；University of Richmond（里士满大学）；Seoul National University（首尔国立大学）
Despite the recent advances in abstractive summarization systems, it is still difficult to determine whether a generated summary is factual consistent with the source text. To this end, the latest approach is to train a factual consistency classifier on factually consistent and inconsistent summaries. Luckily, the former is readily available as reference summaries in existing summarization datasets. However, generating the latter remains a challenge, as they need to be factually inconsistent, yet closely relevant to the source text to be effective. In this paper, we propose to generate factual…
Microsoft Cognitive Services Group（微软认知服务团队）；University of Notre Dame（圣母大学）
Automatic abstractive summaries are found to often distort or fabricate facts in the article. This inconsistency between summary and original text has seriously impacted its applicability. We propose a fact-aware summarization model FASum to extract and integrate factual relations into the summary generation process via graph attention. We then design a factual corrector model FC to automatically correct factual errors from summaries generated by existing systems. Empirical results show that the fact-aware summarization can produce abstractive summaries with higher factual consistency compared…
Tencent AI Platform Department（腾讯人工智能平台部）；Harbin Institute of Technology（哈尔滨工业大学）
Generating factual-consistent summaries is a challenging task for abstractive summarization. Previous works mainly encode factual information or perform post-correct/rank after decoding. In this paper, we provide a factual-consistent solution from the perspective of contrastive learning, which is a natural extension of previous works. We propose CO2Sum (Contrastive for Consistency), a contrastive learning scheme that can be easily applied on sequence-to-sequence models for factual-consistent abstractive summarization, proving that the model can be fact-aware without modifying the architecture.…
Abstractive summarization systems based on pretrained language models often generate coherent but factually inconsistent sentences. In this paper, we present a counterfactual data augmentation approach where we augment data with perturbed summaries that increase the training data diversity. Specifically, we present three augmentation approaches based on replacing (i) entities from other and the same category and (ii) nouns with their corresponding WordNet hypernyms. We show that augmenting the training data with our approach improves the factual correctness of summaries without significantly a…
University of Illinois, Urbana-Champaign（伊利诺伊大学厄巴纳-香槟分校）；University of Southern California（南加州大学）
Despite significant progress, state-of-the-art abstractive summarization methods are still prone to hallucinate content inconsistent with the source document. In this paper, we propose Constrained Abstractive Summarization (CAS), a general setup that preserves the factual consistency of abstractive summarization by specifying tokens as constraints that must be present in the summary. We adopt lexically constrained decoding, a technique generally applicable to autoregressive generative models, to fulfill CAS and conduct experiments in two scenarios: (1) automatic summarization without human inv…
School of Computer Science, McGill University（麦吉尔大学计算机科学学院）；MILA（蒙特利尔学习算法研究所）
State-of-the-art abstractive summarization systems often generate \emph{hallucinations}; i.e., content that is not directly inferable from the source text. Despite being assumed incorrect, we find that much hallucinated content is factual, namely consistent with world knowledge. These factual hallucinations can be beneficial in a summary by providing useful background information. In this work, we propose a novel detection approach that separates factual from non-factual hallucinations of entities. Our method utilizes an entity's prior and posterior probabilities according to pre-trained and f…
Despite the success of recent abstractive summarizers on automatic evaluation metrics, the generated summaries still present factual inconsistencies with the source document. In this paper, we focus on entity-level factual inconsistency, i.e. reducing the mismatched entities between the generated summaries and the source documents. We therefore propose a novel entity-based SpanCopy mechanism, and explore its extension with a Global Relevance component. Experiment results on four summarization datasets show that SpanCopy can effectively improve the entity-level factual consistency with essentia…
Alibaba Group（阿里巴巴集团）；The Chinese University of Hong Kong（香港中文大学）
Despite significant progress has been achieved in text summarization, factual inconsistency in generated summaries still severely limits its practical applications. Among the key factors to ensure factual consistency, a reliable automatic evaluation metric is the first and the most crucial one. However, existing metrics either neglect the intrinsic cause of the factual inconsistency or rely on auxiliary tasks, leading to an unsatisfied correlation with human judgments or increasing the inconvenience of usage in practice. In light of these challenges, we propose a novel metric to evaluate the f…
Reference Matters: Benchmarking Factual Error Correction for Dialogue Summarization with Fine-grained Evaluation Framework
Wangxuan Institute of Computer Technology, Peking University（北京大学王选计算机研究所）；Center for Data Science, Peking University（北京大学数据科学中心）；The MOE Key Laboratory of Computational Linguistics, Peking University（北京大学计算语言学教育部重点实验室）；Huawei Cloud（华为云）
University of Washington（华盛顿大学）；Facebook AI Research（脸书人工智能研究院）；Microsoft Research（微软研究院）；Allen Institute for Artificial Intelligence（艾伦人工智能研究所）
While neural language models can generate text with remarkable fluency and coherence, controlling for factual correctness in generation remains an open research question. This major discrepancy between the surface-level fluency and the content-level correctness of neural generation has motivated a new line of research that seeks automatic metrics for evaluating the factuality of machine text. In this paper, we introduce GO FIGURE, a meta-evaluation framework for evaluating factuality evaluation metrics. We propose five necessary and intuitive conditions to evaluate factuality metrics on diagno…
Despite being able to generate fluent and grammatical text, current Seq2Seq summarization models still suffering from the unfaithful generation problem. In this paper, we study the faithfulness of existing systems from a new perspective of factual robustness which is the ability to correctly generate factual information over adversarial unfaithful information. We first measure a model's factual robustness by its success rate to defend against adversarial attacks when generating factual information. The factual robustness analysis on a wide range of current systems shows its good consistency wi…
Northeastern University（东北大学）；King’s College London（伦敦国王学院）
We consider the problem of automatically generating a narrative biomedical evidence summary from multiple trial reports. We evaluate modern neural models for abstractive summarization of relevant article abstracts from systematic reviews previously conducted by members of the Cochrane collaboration, using the authors conclusions section of the review abstract as our target. We enlist medical professionals to evaluate generated summaries, and we find that modern summarization systems yield consistently fluent and relevant synopses, but that they are not always factual. We propose new approaches…
Currently used metrics for assessing summarization algorithms do not account for whether summaries are factually consistent with source documents. We propose a weakly-supervised, model-based approach for verifying factual consistency and identifying conflicts between source documents and a generated summary. Training data is generated by applying a series of rule-based transformations to the sentences of source documents. The factual consistency model is then trained jointly for three tasks: 1) identify whether sentences remain factually consistent after transformation, 2) extract a span in th…
Despite some recent advances, automatic text summarization remains unreliable, elusive, and of limited practical use in applications. Two main problems with current summarization methods are well known: evaluation and factual consistency. To address these issues, we propose a new automatic reference-less text summarization evaluation system that can measure the quality of any text summarization model with a set of generated facts based on factual consistency, comprehensiveness, and compression rate. As far as we know, our evaluation system is the first system that measures the overarching qual…
We study generating abstractive summaries that are faithful and factually consistent with the given articles. A novel contrastive learning formulation is presented, which leverages both reference summaries, as positive training data, and automatically generated erroneous summaries, as negative training data, to train summarization systems that are better at distinguishing between them. We further design four types of strategies for creating negative samples, to resemble errors made commonly by two state-of-the-art models, BART and PEGASUS, found in our new human annotations of summary errors. …
Bloomberg（彭博社）；Technical University of Darmstadt（达姆施塔特工业大学）；The University of Sheffield（谢菲尔德大学）
Neural abstractive summarization models are prone to generate summaries which are factually inconsistent with their source documents. Previous work has introduced the task of recognizing such factual inconsistency as a downstream application of natural language inference (NLI). However, state-of-the-art NLI models perform poorly in this context due to their inability to generalize to the target task. In this work, we show that NLI models can be effective for this task when the training data is augmented with high-quality task-oriented examples. We introduce Falsesum, a data generation pipeline…
Stanford University（斯坦福大学）；University of Florida（佛罗里达大学）
Neural abstractive summarization models are able to generate summaries which have high overlap with human references. However, existing models are not optimized for factual correctness, a critical metric in real-world applications. In this work, we develop a general framework where we evaluate the factual correctness of a generated summary by fact-checking it automatically against its reference using an information extraction module. We further propose a training strategy which optimizes a neural summarization model with a factual correctness reward via reinforcement learning. We apply the pro…
Factual consistency is an essential quality of text summarization models in practical settings. Existing work in evaluating this dimension can be broadly categorized into two lines of research, entailment-based and question answering (QA)-based metrics, and different experimental setups often lead to contrasting conclusions as to which paradigm performs the best. In this work, we conduct an extensive comparison of entailment and QA-based metrics, demonstrating that carefully choosing the components of a QA-based metric, especially question generation and answerability classification, is critic…
Wright State University（莱特州立大学）；University of Illinois, Chicago（伊利诺伊大学芝加哥分校）
While there has been recent progress in abstractive summarization as applied to different domains including news articles, scientific articles, and blog posts, the application of these techniques to clinical text summarization has been limited. This is primarily due to the lack of large-scale training data and the messy/unstructured nature of clinical notes as opposed to other domains where massive training data come in structured or semi-structured form. Further, one of the least explored and critical components of clinical text summarization is factual accuracy of clinical summaries. This is…
University of Washington（华盛顿大学）；Microsoft Research（微软研究院）；Allen Institute for Artificial Intelligence（艾伦人工智能研究所）；Stanford University（斯坦福大学）；University of Cape Town（开普敦大学）
We introduce a general framework for abstractive summarization with factual consistency and distinct modeling of the narrative flow in an output summary. Our work addresses current limitations of models for abstractive summarization that often hallucinate information or generate summaries with coherence issues. To generate abstractive summaries with factual consistency and narrative flow, we propose Cooperative Generator -- Discriminator Networks (Co-opNet), a novel transformer-based framework where a generator works with a discriminator architecture to compose coherent long-form summaries. We…
Given a possibly false claim sentence, how can we automatically correct it with minimal editing? Existing methods either require a large number of pairs of false and corrected claims for supervised training or do not handle well errors spanning over multiple tokens within an utterance. In this paper, we propose VENCE, a novel method for factual error correction (FEC) with minimal edits. VENCE formulates the FEC problem as iterative sampling editing actions with respect to a target density function. We carefully design the target function with predicted truthfulness scores from an offline train…
Neural abstractive summarization systems have achieved promising progress, thanks to the availability of large-scale datasets and models pre-trained with self-supervised methods. However, ensuring the factual consistency of the generated summaries for abstractive summarization systems is a challenge. We propose a post-editing corrector module to address this issue by identifying and correcting factual errors in generated summaries. The neural corrector model is pre-trained on artificial examples that are created by applying a series of heuristic transformations on reference summaries. These tr…
Abstractive summarization has made tremendous progress in recent years. In this work, we perform fine-grained human annotations to evaluate long document abstractive summarization systems (i.e., models and metrics) with the aim of implementing them to generate reliable summaries. For long document abstractive models, we show that the constant strive for state-of-the-art ROUGE results can lead us to generate more relevant summaries but not factual ones. For long document evaluation metrics, human evaluation results show that ROUGE remains the best at evaluating the relevancy of a summary. It al…
Relation Also Knows: Rethinking the Recall and Editing of Factual Associations in Auto-Regressive Transformer Language Models
Institute of Information Engineering, Chinese Academy of Sciences（中国科学院信息工程研究所）；School of Cyber Security, University of Chinese Academy of Sciences（中国科学院大学网络空间安全学院）；University of Electronic Science and Technology of China（电子科技大学）
Amazon Web Services（亚马逊云服务）；Columbia University（哥伦比亚大学）
A commonly observed problem with the state-of-the art abstractive summarization models is that the generated summaries can be factually inconsistent with the input documents. The fact that automatic summarization may produce plausible-sounding yet inaccurate summaries is a major concern that limits its wide application. In this paper we present an approach to address factual consistency in summarization. We first propose an efficient automatic evaluation metric to measure factual consistency; next, we propose a novel learning algorithm that maximizes the proposed metric during model training. …
National University of Singapore（新加坡国立大学）；The Chinese University of Hong Kong, Shenzhen（香港中文大学（深圳））；Kriston AI（Kriston AI（科思顿人工智能））
Dialogue summarization is abstractive in nature, making it suffer from factual errors. The factual correctness of summaries has the highest priority before practical applications. Many efforts have been made to improve faithfulness in text summarization. However, there is a lack of systematic study on dialogue summarization systems. In this work, we first perform the fine-grained human analysis on the faithfulness of dialogue summaries and observe that over 35% of generated summaries are faithfully inconsistent respective the source dialogues. Furthermore, we present a new model-level faithful…
New York University（纽约大学）；Facebook AI（Facebook人工智能）
Practical applications of abstractive summarization models are limited by frequent factual inconsistencies with respect to their input. Existing automatic evaluation metrics for summarization are largely insensitive to such errors. We propose an automatic evaluation protocol called QAGS (pronounced "kags") that is designed to identify factual inconsistencies in a generated summary. QAGS is based on the intuition that if we ask questions about a summary and its source, we will receive similar answers if the summary is factually consistent with the source. To evaluate QAGS, we collect human judg…
E-commerce stores collect customer feedback to let sellers learn about customer concerns and enhance customer order experience. Because customer feedback often contains redundant information, a concise summary of the feedback can be generated to help sellers better understand the issues causing customer dissatisfaction. Previous state-of-the-art abstractive text summarization models make two major types of factual errors when producing summaries from customer feedback, which are wrong entity detection (WED) and incorrect product-defect description (IPD). In this work, we introduce a set of met…
Zhejiang University（浙江大学）；Alibaba Group（阿里巴巴集团）；National University of Singapore（新加坡国立大学）；Indiana University（印第安纳大学）
Dialogue summarization has been extensively studied and applied, where the prior works mainly focused on exploring superior model structures to align the input dialogue and the output summary. However, for professional dialogues (e.g., legal debate and medical diagnosis), semantic/statistical alignment can hardly fill the logical/factual gap between input dialogue discourse and summary output with external knowledge. In this paper, we mainly investigate the factual inconsistency problem for Dialogue Inspectional Summarization (DIS) under non-pretraining and pretraining settings. An innovative …
Mila（米拉研究中心）；McGill University（麦吉尔大学）；Microsoft Dynamics 365 AI Research（微软Dynamics 365人工智能研究院）
Pre-trained neural abstractive summarization systems have dominated extractive strategies on news summarization performance, at least in terms of ROUGE. However, system-generated abstractive summaries often face the pitfall of factual inconsistency: generating incorrect facts with respect to the source text. To address this challenge, we propose Span-Fact, a suite of two factual correction models that leverages knowledge learned from question answering models to make corrections in system-generated summaries via span selection. Our models employ single or multi-masking strategies to either ite…
University of North Carolina at Chapel Hill（北卡罗来纳大学教堂山分校）
Current metrics for evaluating factuality for abstractive document summarization have achieved high correlations with human judgment, but they do not account for the vision modality and thus are not adequate for vision-and-language summarization. We propose CLIPBERTScore, a simple weighted combination of CLIPScore and BERTScore to leverage the robustness and strong factuality detection performance between image-summary and document-summary, respectively. Next, due to the lack of meta-evaluation benchmarks to evaluate the quality of multimodal factuality metrics, we collect human judgments of f…
Amazon Web Services（亚马逊网络服务）；Columbia University（哥伦比亚大学）
A key challenge for abstractive summarization is ensuring factual consistency of the generated summary with respect to the original document. For example, state-of-the-art models trained on existing datasets exhibit entity hallucination, generating names of entities that are not present in the source document. We propose a set of new metrics to quantify the entity-level factual consistency of generated summaries and we show that the entity hallucination problem can be alleviated by simply filtering the training data. In addition, we propose a summary-worthy entity classification task to the tr…
